Vtiger Pricing, Reviews and Features (February 2024)

About Vtiger

Vtiger all-in-one CRM enables businesses to streamline their marketing, sales, and support teams by centralizing customer data. One View enables marketing and sales teams to create a shared view of the customer. This allows teams to maximize the ROI of lead generation campaigns and deliver better sales experiences. Playbooks and automation provide advanced insights and tracking. Customer engagement across multiple channels ensures exceptional support. The complete view of the customer enables support teams to drive customer delight and close tickets quickly.

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Pricing

Free Trial Available
Starts at $12.0. Offers Free-forever plan.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More

99%
Reviews

87%
Momentum

69%
Popularity

87%

Platforms Supported

Browser Based (Cloud)
Mobile App (Android, iOS)

Organization Types Supported

All (Small, Medium, Large)
Freelancers

API Support

Available

Modes of Support

24/7 (Live rep), Business Hours, Online

Vtiger Awards

# 15 Highly Rated Software CRM Software
Q1 2023

# 8 Fastest Growing Software CRM Software
Q1 2023

# 8 Most Popular Software CRM Software
Q1 2023

# 2 Highly Rated CRM Software
Q1 2022

# 12 Most Popular CRM Software
Q1 2022

# 10 Most Popular CRM Software
Q4 2020

# 3 Highly Rated CRM Software
Q3 2019

# 9 Most Popular CRM Software
Q3 2019

# 10 Most Searched CRM Software
Q3 2019

Vtiger Features

Show Feature Explanation

Show Missing Features

CRM Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More

99%

Unique Features

Advanced Automation

Allows for building smart automation for repetitive tasks, enhancing efficiency and consistency.

Customization

Helps to customize the system for use in industry-specific use cases

AI Assistant

AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.

Omnichannel Customer Engagement

Unified management of customer interactions across multiple channels, including web, mobile, and social media.

Predictive Analytics

Advanced analytics for predicting customer behavior and sales opportunities

IoT Integration

Leveraging Internet of Things devices for enhanced data collection and analysis

Standard Features

Customer Segmentation

Helps to segment contacts and customers into groups based on various criteria such as demographics, behavior, purchase history, hottest leads

Opportunity Management

Opportunity or Pipeline Management allows tracking and managing sales opportunities, including stages of the deal, probability of closing, and associated activities throughout their lifecycle.

Reporting (Analytics)

Provides insightful reports and important business metrics to track and measure the outcomes and progress.

Order Management

Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way

Lead Management

A systemized and organized way of managing all your leads and their conversation.

Quotes (Proposals)

Create effective sales proposals by generating multiple quotes per opportunity

List Management

Enables management of multiple lists and communications with them

Customer Support

Ensures after-sales interactions with your customers and solve queries related to your products and services

Marketing Automation

Develop customer relationships, automate marketing programs and measure your marketing ROI

Referral Tracking

Track and manage your referred customers.

Project Management

Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks.

Lead Scoring

Lets you manage your prospective leads by scoring them on the basis of their response.

Product Catalog

Lets your sales representatives, as well as customers, view details and prices of each product.

Call Logging

Call Logging helps to register call details such as call duration, date and time of calls, notes, etc.

Contact Management

Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc.

Document Management

Ability to store and manage various information and documents in electronic format.

Real-time Data Sync

Allows to synchronize with other systems for up-to-date information across platforms

Dedicated Phone Line Integration

Incorporating dedicated phone lines for customer support and sales, enabling direct communication and call tracking

Sales Force Automation

Streamlined management of the sales cycle from lead to close

Territory Management

Helps to assign, manage sales territories and conveniently track their progress

Collaboration Tools

Interactive tools meant to make the application highly collaborative and encourage teamwork

Vtiger Pricing

Free Trial

Available

No Credit Card Required, Get Started for Free

Pricing Options

Freemium ( Limited Features )

Premium Plans ( Subscription )

Pricing Plans

MONTHLY YEARLY

One Pilot Free

Free plan - ideal for companies getting started on their CRM journey

Features

Max users - 10
Max records - 3000
Contact Management
- One View
- Idle Alerts
Contact Engagement
- Emails & Phone Integration
- Document Engagement
- Zoom & Google Meet
Internal Collaboration
- Meeting Aide in Vtiger Buzz
- Actions Page
- Comments
Marketing
- Lists and Segments
- Profile Scoring
- 1000 Emails/month
- Autoresponders
- Consents for compliance
- Web to Lead Forms
- Email Template Builder
- List Reports
- Email Campaign Reports
Project Management
- Tasks & Milestones
- Subtasks
- Gantt View
- Kanban Board
Sales Pipeline
- Customize Sales Stages
- Deal Kanban View
- Idle Deal Alerts
- Time Spent in every Stage
Sales Enablement
- Email Sequences
- Google + O365 Add-ins
- Enrich LinkedIn Extension
- Appointment Pages
- Workflows
Help Desk
- Email to Case
- First Response SLA
- Resolution SLA
- Business Hours
Mobile App
- Real-time Notifications
- Actions Page
- Business Card Scanner
- Leads, Contacts, Deals, Quotes, Cases
- Voice Notes
Storage
- 3 GB

One Growth $12.00 $12.00 per user / month

A CRM for small and medium-sized businesses

Features

Max users - 15
Max records - 100,000
Everything in One Pilot plus:
Lead Management
- Lead Auto-assignment & Routing
Action Center
- Email tracking & real time notifications
Salesforce Automation
- Multiple pipelines
Hel[ Desk
- Organization matching with Email domain
- Agent level business hours
- Case satisfaction survey
Inventory Management
- Invoicing
- Sales Order
Reports & Analytics
- Customizable dashboards
- Custom schedule reports
Automation
- Opportunity creation from Email
- Organization creation from Email

One Professional $30.00 $42.00 per user / month

Standard

$30 per User per Month billed Yearly
$42 per User per Month billed Monthly

Single App

$20 per User per Month billed Yearly
$28 per User per Month billed Monthly

A complete CRM that gets all your teams on the same page with Customer One View.

Features

Everything in One Growth plus
SalesForce Automation
- Multiple Pipelines
- Profile & Engagement Scoring
- Lead Scoring
Desk Management
- Social Ticketing
- Round Robin Ticket Assignment
- Least Loaded Ticket Assignment
- Agent Level Business Hours
Conversations
- Internal Team Collaboration
- Live Web Chat
Dashboards
- Sales Insights
- Support Insights
- Customizable Reports & Dashboards
Inventory Management
- Invoicing
- Vendor Management
- Purchase Order Management
- Subscriptions
- Payment Tracking
- Sales Order
Project Management
- Task dependencies (Finish to Start)
- Automated task end times (User business hours)
LMS Portal
- Courses
- Concepts
- Exercises
- Quiz
- Questions
Process Desginer
- Business Process Automation
- Rules, Conditions, and Actions
- Workflows and Approvals
- Flowcharts
- Tasks

One Enterprise $42.00 $58.00 per user / month

Standard

$42 per User per Month billed Yearly
$58 per User per Month billed Monthly

Single App

$30 per User per Month billed Yearly
$42 per User per Month billed Monthly

Fully loaded enterprise grade CRM that gives you best-in-class features for a fraction of the cost of comparable options

Features

Everything in One Professional plus:
Contact Engagement
- Best Time to Contact
Salesforce Automation
- Multi Currencies
Internal Ticketing
- Internal Ticketing system for employees
- Internal ticket Insights
Help Desk
- Work order management
Project Management
- Automated Time Tracking and Billing

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 25/01/2024 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Vtiger Pricing.