Survey/ User Feedback Software

Buyer's Guide on Survey/ User Feedback Software

Picking a right survey software for your business can be quite overwhelming as currently there are hundreds of survey softwares available in the market and many of this software provide similar features. Each of the survey tools is uniquely designed for different types of businesses and that’s why you need to delve a bit deeper and find out your best-suited options. There are also a number of differences between a free version and a paid version. Following are some of the factors that you should look out for while buying a survey software.

• Survey logic –  This is based on information from the previous answer to dictate whether to add a follow-up question.
• Export data – Whether you’re able to export your collected data with the free trial version or you have to get the paid version to do this.
• Tailored logo – If it lets you add your own customized logo or you have to use the software’s default logo.
• Price  –  Is the pricing of the software based on the number of surveys, questions per survey or number of responses collected.
• Customer Support  – Does your plan offer decent customer support on 24/7 basis.
• Variety of question types – Free versions of the Survey tools generally offer a host of question types that include multiple choice, drop down lists, radio buttons, rating scales while with the paid versions, you get even more options.