A survey/user feedback software is an on-demand SaaS (Software as a service) used to build online data collection campaigns, surveys, questionnaire, polls, quizzes and website forms that help to gain in-depth business insights regarding customer satisfaction or opinions, employee feedback, and market research.
Surveyhero pricing: Starts at $19.00. Offers Free-forever plan.
What is Surveyhero and how does it work?
Surveyhero is a free online survey creator that can be used to build and share surveys quickly. Trusted by more than 3 million users worldwide, since 2007, this software offers a drag and drop builder that lets people create questionnaires in no time. Surveyhero features a wide variety of question types that people can modify to suit their needs. Furthermore, the survey creator also offers white-label solutions and different themes that one can choose to translate their surveys into multiple languages and much more. Surveyhero makes sure that users set up and share survey links with their target audience by email or they can post them on Facebook, Twitter or any other social media platform. This software further ensures that the surveys are automatically mobile optimised meaning, participants can answer these questionnaires from any device. Users can also analyse how their participants' responses are being collected in real-time by using this software. Furthermore, a state-of-art infrastructure present within allows users to achieve high security and availability. show more
Retently pricing: Starts at $79.00. Offers Custom plan.
What is Retently and how does it work?
Retently aims to help you improve your customer retention rates by enabling you to measure and improve the satisfaction of your customers. Rently allows you to send out a single question Net Promoter Score survey, which asks the following question “How likely are you to recommend our company to a friend or colleague?”. Customers answer with a score between one and ten, and from there they are divided into three different categories depending on their response:Promoters, Passives and Detractors. You can then act on this insight to improve the way you serve customers. Using Retently, you can send out this survey to different segments of your customer base to get the most useful insights. All of the Retently surveys can be customized according to the look and feel of your brand, and you can also customize and personalize the survey’s thank you page. show more
Simplesat pricing: Starts at $99.00.
What is Simplesat and how does it work?
Simplesat is a cloud-based customer satisfaction survey tool that allows users to create and distribute satisfaction surveys with a one click. CSAT and CES (Customer Effort Score) surveys can be embedded in email signatures or helpdesks, and Net Promoter Score (NPS) surveys can be sent quarterly by email. Simplesat allows users to create one-click CSAT surveys in ConnectWise, Autotask, Zendesk, and other helpdesk and professional services automation (PSA) systems to record client feedback. Users may sync or import customers from ConnectWise, Autotask, Intercom, Infusionsoft, and other sources to monitor customer loyalty through quarterly NPS surveys. The dashboard on Simplesat gives consumers insight into survey replies and allows them to detect problem areas and bright spots. With the real-time feedback widget, users can write positive testimonials on their websites. Customers can receive different follow-up and "thank you" page material based on their responses, and users can opt to receive email notifications for specific ratings or remarks. show more
Qeryz pricing: Starts at $15.00. Offers Free-forever and Custom plan.
What is Qeryz and how does it work?
Qeryz is a pop-up, as-user-go microsurvey that user can put in any and every webpage user have in user website. Create surveys in multiple choice, checkbox, scale or a simple text area. People hate it when user ask them to click a link to go to a survey. It's just too much work and user get them out of what they were doing in user website. Qeryz eliminates that. Qeryz enables user users to keep on what they're doing while getting user the information user need. show more
Survey For Business pricing: Starts at $19.00. Offers Free-forever plan.
What is Survey For Business and how does it work?
Survey For Business, which is a project of Broadnet.com, is among the leading online survey companies across the globe. Currently, the company collects responses more than 1 million online surveys in a day. Owing to the expertise of its professional team, coupled with experience in the industry, the company has managed to change the perception people have regarding online surveys. With Surveyforbusiness, companies, businesses and even individual entrepreneurs can now have an easy and cost-effective way of collecting client feedback and carrying out market research through online surveys. The company has made giving and collecting of responses and feedback, through online surveys, easy for every individual. show more
Four Eyes Surveys pricing: Starts at $19.00. Offers Free-forever plan.
What is Four Eyes Surveys and how does it work?
Four Eyes Surveys is a modern survey management platform and the first of its kind to provide not only beautifully crafted surveys but also facilities to make sense of the responses. It delivers powerful data mining services that find insights arming them with actionable recommendations. Four Eyes Surveys provides a thoughtful and fully customizable form builder with easy drag-and-drop questions, bulk-add choices for multiple answers, visual embedding, and other facilities. Furthermore, users can implement branching, skip logic, and complex questioning easily without the need to write code. The platform's intuitive technology lets users hide a question based on answers to the previous question to reduce repetition. Also, developers can customize the look of their surveys end-to-end with options to set themes or create new ones, add business logos, customize fonts and sizes, make minimalist or comprehensive forms- all within one platform. Moreover, users can set the length of responses by defining minimum and maximum character input for exact answers. A comprehensive questions library lets them select or build personalized questions easily. show more
Porsline pricing: Porsline Offers Free-forever plan.
What is Porsline and how does it work?
Porsline helps you collect & analyze data of key touchpoints easily and understand critical satisfaction & loyalty drivers. Porsline helps you make the decision based on market need & analysis. Porsline helps you manage employee experience & turn them into organization ambassadors. Porsline helps students & professors create surveys easily, collect data rapidly and analyze real-time. Add any type of question and set properties for each one. Add logic to determine which question to show based on responses and determine how to calculate points of question or response. Pipe answers or score of one question in other ones. Show customized thank you pages based on responses, scores or hidden fields and mobile, tablet-friendly form & survey. show more
Customer Thermometer pricing: Starts at $29.00. Offers Custom plan.
What is Customer Thermometer and how does it work?
Customer Thermometer is an interactive customer satisfaction survey app trusted by 10,000+ teams situated in different parts of the globe. Exclusive email-based survey management tools available within helps with an 80% increase in response rate and a significant reduction in customer-specific churn rate at the same time. Companies like Hindustan Uniliver, Total, Adobe, BBC worldwide, Loreal and NHS use Customer Thermometer to get their business management tasks streamlined across multiple platforms on the go. A 2-minute survey module is made available by the application, which can be used to streamline different survey types like net promoter score surveys, connectwise satisfaction surveys, Salesforce satisfaction surveys, Outlook signature surveys, Zendesk satisfaction surveys, Slack integration surveys, Gmail signature surveys, guest satisfaction surveys, table surveys and more. Further, data stored within the Customer Thermometer application is absolutely secure, protected under GDPR requirements. Thus eliminating out unnecessary security leaks and data thefts. show more
SurveyNuts pricing: Starts at $150.00. Offers Free-forever plan.
What is SurveyNuts and how does it work?
SurveyNuts is an easy-to-use software that helps users generate forms, collect the requisite data, and build sophisticated quizzes. Users can simply design surveys via various question types, share them across various media channels, and analyse them via real-time reporting dashboards, simple charts, and data export features. The tool is packed with various inbuilt features that include an intuitive interface to create and edit surveys, picture polls for more visually appealing surveys, designing and deploying in-built and custom themes, and more. SurveyNuts also explicitly includes the ability to add finishing touches to the surveys. This is done via advanced features like branching logic such as the ‘if this then that’ rule. Additionally, a mobile-friendly approach ensures that the potential of evergrowing mobile traffic is actively leveraged. show more
SurveyMonkey Enterprise pricing: Starts at $25.00. Offers Custom plan.
What is SurveyMonkey Enterprise and how does it work?
SurveyMonkey Enterprise is a specially designed survey management platform built for businesses. Feedback-related data can be monitored within the software in a safe and secure manner, via top graded data-encryption facilities, SSAE-16 SOCII and SSO compliant data centers. It also offers active commitments to GDPR and HIPAA compliance. A single dashboard featured by SurveyMonkey Enterprise, enables admins to leverage advanced visibility and control over the collected data and also make sure that they are both secure and accessible. Users can also merge the collected information with pre-existing data via APIs and integrations with external platforms like Marketo, Microsoft Power BI etc. Further, HR administrators can use the solution to improve in-house employee experience by collecting candid feedback from them. Organizations can optimize the software to make feedback a part of their everyday business, they can set up strict policies, migrate or onboard users at scale and protect collected records. show more
What is Respondent and how does it work?
Respondents assist in connecting with the world's best respondents. It aids in developing a thorough grasp of one's target market. Business professionals and the public at large with verifiable job information can be recruited for research interviews using Respondent. Individuals may also find insights based on the demands of the target audience by fine-tuning a product using input from both existing and potential consumers. In addition, exploratory research may be done by quickly analysing the viability of one’s ideas and coming up with fresh initiative recommendations. A comparative study of the ideas created through conversing with users of competing products can also be done, with an emphasis on what makes one stand out. Genuine participants from certified firms may be utilised in business research, and the software's best participants can be used for a wide range of consumer research themes. Finally, using live chats, one may create client personas. All of this can be accomplished with the aid of a few easy steps. show more
Centiment pricing: Centiment Offers Free-forever and Custom plan.
What is Centiment and how does it work?
Centiment is a complete online survey management platform connecting market researchers with survey respondents alike. This research platform enables enterprises and academics to build engaging surveys and reach out to a targeted audience, facilitating accurate data collection. Top companies like Lyft, Instacart, Harvard University, Walmart, etc. rely widely upon the services delivered by Centiment. This platform delivers expert features for profiling and managing respondents, helping researchers reach audiences of all types. With an audience panel, users can easily reach consumers and B2B respondents across more than 100 countries. The platform also offers seamless integration facilities with external survey tools, besides offering a variety of smart built-in tools. Also, a wide variety of research services provided by the same help users draft and analyze survey wise data in an efficient manner. Beyond this, Centiment users can define their customer persona with specific parameters to receive highly streamlined data. Also, businesses can leverage the detailed analytics provided by the platform to get a clear overview of preferences possessed by individual buyers. They can even use the data to create product-based prototypes and services, besides assessing customer-wise responses and behavior. show more
FlexMR InsightHub pricing: FlexMR InsightHub Offers Custom plan.
What is FlexMR InsightHub and how does it work?
InsightHub is a comprehensive research solution designed to help streamline, scale, and supercharge operations. The platform provides access to a robust set of data collection, analysis, and activation tools. Bring focus groups, surveys, communities, and qualitative research together into a single platform with an expansive, flexible database that powers complete insight programs. InsightHub supports 60+ languages and a range of sample sources. Participants can be drawn from the database, third-party panels, uploaded files, or open survey links. It can run unlimited concurrent projects, can be fully branded, and is available across devices. Additionally, as a single space that unifies quality member, researcher, and stakeholder experiences – InsightHub enables new, agile ways of developing. The platform further promotes a diverse array of features that drive member engagement. InsightHub database holds information on all platform members. It supports custom fields and segmentations. Forums, leaderboards, a space to blog, and peer-to-peer messaging encourage participant interaction. Users can create custom homepages, project pages, and login/signup pages using widgets or CSS. Quick multiple choice and open text polls help gather quick responses to urgent questions. And this all takes place in a fully secure environment developed by FlexMR – holders of both the ISO 27001 and Cyber Essentials Plus information security certifications. show more
ResponseSuite pricing: Starts at $41.00. Offers Custom plan.
What is ResponseSuite and how does it work?
ResponseSuite is a Survey platform used to get customers engaged and build brand loyalty. The software offers Smart Page Redirects to sends people to different pages depending on their survey answers. Collect survey responses, generate reports, analyze your data and share real-time results. The software integrates with Email marketing and CRM to segment and increases conversion rates. Marketers, Agencies make use of the software. show more
QuestionStar pricing: QuestionStar Offers Free-forever plan.
What is QuestionStar and how does it work?
QuestionStar is a survey software, suitable for all kinds of surveys: Market research, customer or employee satisfaction, teaching evaluation, application forms, onsite feedback, tests, and exams whatever user needs. Clear, user-friendly, self-explanatory, yet full-featured user interface. Even complex projects become simple with QUESTIONSTAR, both for experts and beginners. Tables, graphs, regressions, correlations, crosstabs, descriptive and inferential stats. Native export to Word, Excel, Powerpoint, PDF - ready for presentation and publication. show more
Survmetrics pricing: Starts at $24.0. Offers Free-forever plan.
What is Survmetrics and how does it work?
Survmetrics is a Survey tool platform to create interactive surveys on any device. The software offers a solution to embed videos and 40 plus different types of questions to optimize survey experience. Small, Medium and Large companies make use of the software.
PopSurvey pricing: Starts at $20.00. Offers Free-forever plan.
What is PopSurvey and how does it work?
PopSurvey is a survey software, helps a user survey online with this easy interactive creation tool. Choose from many question types. Customize your design. After the user form is created, the user can share it through various ways to distribute the questionnaire to the respondents. Users can embed the survey on the website or send the survey link by email, or post it on social media. Finally, all user survey responses will be available on PopSurvey. View the overall statistics or look at each individual answer. show more
Obsurvey pricing: Starts at $10.00.
What is Obsurvey and how does it work?
Obsurvey is a powerful and free online survey maker that helps user to create a survey, polls and questionnaires with ease. Obsurvey is an online tool for conducting user own online surveys, with user own questions. Here user can create their own online surveys, collect responses and analyze the results. They have build Obsurvey to handle quite a lot of survey responses. User can safely collect thousands of responses. And you don't need to install any software. show more
Key Survey Software pricing: Key Survey Software Offers Custom plan.
What is Key Survey Software and how does it work?
Key Survey’s professional survey software provides the power and flexibility to centralize data and feedback collection across the entire enterprise. Users enjoy a seamless, controlled environment that ensures data is accurate, integrated, and actionable. Enterprise-wide online survey tool. Closed-loop automation and workflows. Integrates seamlessly with existing systems. show more
QPoint Survey pricing: Starts at $22.61. Offers Free-forever plan.
What is QPoint Survey and how does it work?
QPoint Survey is a Web-based tool used for building forms, surveys or quizzes. Collect feedback over social networks, websites, and share the survey by email. Generate, and export reports to monitor the responses and analyzing data.
The Average Cost of a basic Survey/ User Feedback Software plan is $20 per month.
41% of Survey/ User Feedback Software offer a Free TrialAllows users to try out the software for a limited period before making a purchase decision., while 53% offer a Freemium Model Allows users to access basic features at no cost..
PRODUCT NAME | SW SCORE (OUT OF 100) | AGGREGATED RATINGS (OUT OF 5) |
---|---|---|
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85 | 4.7 |
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85 | 5 |
|
85 | 4.9 |
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85 | 4.2 |
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85 | 4.6 |
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85 | 4.1 |
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84 | NA |
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84 | 3.6 |
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84 | 4.1 |
|
84 | NA |
Picking a right survey software for your business can be quite overwhelming as currently there are hundreds of survey softwares available in the market and many of this software provide similar features. Each of the survey tools is uniquely designed for different types of businesses and that’s why you need to delve a bit deeper and find out your best-suited options. There are also a number of differences between a free version and a paid version. Following are some of the factors that you should look out for while buying a survey software.