A survey/user feedback software is an on-demand SaaS (Software as a service) used to build online data collection campaigns, surveys, questionnaire, polls, quizzes and website forms that help to gain in-depth business insights regarding customer satisfaction or opinions, employee feedback, and market research.
Enalyzer pricing: Starts at $26.00. Offers Free-forever plan.
What is Enalyzer and how does it work?
Enalyzer is an intuitive platform for conducting surveys and turning the results into informative insights. The software enables quick onboarding. In simple words, it allows users to begin with analysing surveys without any proper knowledge of basic know-how. The platform covers a multitude of mostly objective questions, allowing users to choose from and set up a real-time survey analysis. A customised survey is also an option if it is a bunch of precise questions that need to be answered and tallied for better insights and information. Net Promoter Score Metrics, Skip Logic, Quiz Calculator, Survey Scheduling, Turnover, read-only access for reports and Zapier & SFTP Integrations are some of Enalyzer’s highlighted facilities. These features also cover the main aspect of team collaboration, allowing every member in the team to contribute their insights on the concerned agenda. Cross-account operations enable users to work together from multiple platforms, whereas Danish-inspired design principles combine functionality and simplicity on the go. show more
UserVoice pricing: UserVoice Offers Custom plan.
What is UserVoice and how does it work?
UserVoice is a smart feedback collection platform that enables the users to collect customer feedbacks and acquire actionable insights for product development. It assists the users in measuring trends and tracking customer satisfaction in order to optimize and enhance their business’s growth. UserVoice is an advanced solution for feedback management by customers that users can put to good use for improving the online reputation of their brand or business. It enables you to track your status and manage your entire workflow- all under a single customizable dashboard. It further allows connecting of your roadmaps for measuring the progress of your project. It offers tools for segmentation, and survey management as well. It is a smart platform that can be integrated with multiple other platforms like Zapier, Salesforce, and more to further automate your workflow. It offers an easy to use interface and some customizable options that makes it a perfect fit for all types of enterprises ranging from small to medium to large. The platforms offers a free trial to assist its users in understanding its features before buying its premium. It also offers a good number of premium plan options to its users to choose from. show more
Crowdsignal pricing: Starts at $15.00. Offers Free-forever plan.
What is Crowdsignal and how does it work?
Crowdsignal is an intuitive survey tool that helps businesses create flexible and customised surveys as per convenience. It can also be used to create polls, forms and quizzes with 14 questions, including multiple-choice, Likert scales and free type. The tool allows users to customise the feel and look of individual surveys and polls besides creating brand-wise logos and colours in an inefficient manner. There are a variety of pre-made themes that companies can use or build a new one from scratch. Businesses can use their own URL to share their surveys or quizzes and watch their results in real-time. Moreover, they can also use filters to analyse essential data and view where their responses are coming from. The results can be exported to other people in PDF, Excel, CSV, XML or Google Docs formats. Crowdsignal provides Captcha, IP, password and Email protections in order to prevent automated bots from filling out the answers in the feedback. show more
SurveySensum pricing: Lifetime deal starts at $59
What is SurveySensum and how does it work?
SurveySensum is an AI-enabled customer experience management software, especially useful for clients having time constraints. For it helps them in launching surveys, analysing results and bringing to the authority’s notice important and notable insights. The software stands a right fit if the client has recently been hired to start or fix the CX in a growth stage company. Data safety is ensured by end-to-end encryption, AWS storage with extensive network security, offering clients the entire control of handling their data according to their liking. It also works for those new to CX and who desire to be relieved of the sudden responsibility of managing everything flawlessly. SurveySensum’s most sought-after products are the CX platform, online surveys, conversational analytics and Whatsapp surveys. Since SurveySensum is an integrated software, having over a thousand CX professionals and has risen the standards to a very elevated level. Thus for company and business managers including HR professionals, an automated solution like SurveySensum is no less than a saviour. show more
Delighted pricing: Starts at $224.00. Offers Free-forever and Custom plan.
What is Delighted and how does it work?
Delighted is a comprehensive employee and customer feedback management software for brands and companies to collect actionable feedback in real-time as per convenience. As a self-serve experience management platform, it analyses the feedback, helping companies make data-driven decisions. The software allows users to create enjoyable best practice surveys in no time with higher response rates. With Delighted, companies can customise the look and feel of the surveys along with items like logos and colours. The questions are personalised to each recipient’s specific situations. Also, the software comes equipped with a REST API integration that is capable of delivering customer experience surveys across multiple channels in real-time. Moreover, automated survey schedules and multi-channel delivery surveys within the same are available with multi-language support. Delighted’s real-time dashboard presents feedback in an instant, while its powerful tools offer a detailed understanding of the collected feedback on the go. Moreover, it generates comprehensive reports for feedback, which can be segmented according to keywords, tags, scores etc. Finally, the software closes the loop, promoting data-driven decisions to uplift customer engagement. show more
ArcGIS Survey123 pricing: ArcGIS Survey123 Offers Custom plan.
What is ArcGIS Survey123 and how does it work?
ArcGIS Survey123 is a comprehensive form-centric solution helping users with their survey creation, sharing, and analysis part. This data gathering solution enables users to create smart and interactive forms with skip logic, defaults, and multi-language support. It delivers a variety of excellent features for smart data collection and detailed analysis of surveys. Users can depend on the platform to capture data anytime and from anywhere with seamless functionality across all devices backed by an offline mode. They can also pre-define questions using logic and provide easy-to-fill answers. Moreover, highly interactive surveys can be delivered with audio and image embedded within, along with XLSForm specification support. ArcGIS Survey123’s flexible nature allows users to design a variety of surveys in real-time with customizable templates besides letting teams collaborate simultaneously. Furthermore, users can analyze results from data gathered effectively. For efficient analysis and optimized data-driven insights, users get to experience real-time integration facilities with other ArcGIS solutions. show more
Qzzr pricing: Starts at $16.67. Offers Custom plan.
What is Qzzr and how does it work?
Qzzr helps top brands like ESPN, LinkedIn, HBO, Red Bull, and Marriott to create intelligent interactive content. Our Software, Studio, and Science offerings deliver increased exposure, engagement, conversions, and insights. Last year, over 358 million people used our tools.
Qualtrics Core XM pricing: Qualtrics Core XM Offers Custom plan.
What is Qualtrics Core XM and how does it work?
Qualtrics Core XM is an online survey platform. Automatically built reports, with the best visualizations selected for each question type. All your data is secure with enterprise-grade security features including data encryption, redundancy, continuous network monitoring, Single Sign On (SSO), and plenty more. Using Qualtrics’ API calls, you can apply your own custom code to automate survey creation and launch without ever touching the survey editor. Quatrics custom programming gives advanced researchers total flexibility at the code level for maximum speed. show more
SurveyMethods pricing: Starts at $12.00. Offers Free-forever and Custom plan.
What is SurveyMethods and how does it work?
SurveyMethods is a unique survey software application that comes with multiple in-built features. It enables users to create quick surveys and analyse the survey data via customisable reports. A range of customisation options have been provided including the generation of charts and cross-tabs, slicing the data through segments, comparing and analyzing sections, and more. The tool also includes a drag and drop feature that helps to design stunning newsletters. The developers have also provided a RESTful API that can integrate the tool with multiple-third party applications such as CRM, ERP, or Helpdesk Systems. Moreover, users who are not adept at coding can make use of the code-free integration using Zapier to integrate the tool’s functionality with popular web apps. show more
Voxco Survey Software pricing: Voxco Survey Software Offers Custom plan.
What is Voxco Survey Software and how does it work?
Voxco Survey software is an online survey creation platform that makes creating, delivering, and analyzing online surveys easier. It offers a data collecting tool that makes the process of gathering feedback easier by providing businesses with survey tools that make surveying a breeze. With Voxco, you get pre-built survey templates that make the construction and design of surveys much easier. It employs a drag-and-drop interface to do a variety of activities, including survey construction, question morphing, and survey previewing. The platform enables you to conduct complex face-to-face, phone, and online surveys with simplicity. You can collect feedback from customers using online channels such as pop-ups, social media, web surveys, and email using Voxco. You can analyse survey data using live dashboards, in-depth reports, and complicated statistical analysis. With its No-Code interface, it offers you features for different aesthetic themes, survey question types, smart survey logic, and advanced survey branching, to engage your survey responders. Additionally for maximum social effect, you get sophisticated scripting tools and can safely manage massive data sets with Voxco Survey Software. show more
Nicereply pricing: Starts at $39.0. Offers Custom plan.
What is Nicereply and how does it work?
Nicereply’s click-on-the-go surveys, allow companies to uncover information about customer satisfaction and advocacy in a hassle-free manner. The software employs CSAT, CES, and NPS based metrics to construct customer-specific surveys on the go. Here the respondents can put in their reviews, ratings, as well as suggestions as per convenience. Further, customised email templates allow professionals to present a Nicereply survey to individual clients in a manner of their liking. Additionally, Nicereply records ratings from the survey takers remotely. In simple words, a customer’s timing on the survey and if he completes or leaves it will all be recorded remotely and passed over to the organisation for an instant cumulative response. The organisation can then modify the survey presentation accordingly. Simple and clean code, responsive interface, and clot assets ensure rapid deliverability, easy loading and increased rates of response. Real-time integration with external platforms like Zendesk, Freshdesk, LiveAgent, Front, Pipedrive and more is of great use. show more
eSurveysPro pricing: Starts at $40.00. Offers Free-forever plan.
What is eSurveysPro and how does it work?
eSurveysPro is a web-based survey platform that provides full-fledged survey solution to all kind of professionals, be it corporates, enterprises, non-profits or students. With its easy-to-use survey editor, you can create and design complex surveys without any hassle. It comes with a host of powerful features and 19 different questionnaire templates using which you can create tailored surveys from the scratch level. It also provides with an effective mailing system to assist you in sharing and tracking survey invitations via email, website, blog and various social media platforms. Its online reporting tools provide error-free survey reports that assist you in further analysis. show more
Novi Survey pricing: Starts at $999.00. Offers Custom plan.
What is Novi Survey and how does it work?
Novi Survey sets itself apart by offering both, hosted online surveys and installable survey software. The web version provides immediate access to the software with the ability to access the surveys anytime and anywhere. On the other hand, the survey software gives users complete control over the tool via user accounts with dedicated privileges and roles. Novi Survey can be used by organisations of all sizes to conduct various survey types. These include surveys related to customer service, satisfaction, employee opinion, student surveys, benchmark, and market research. The tool is also packed with support for multiple languages, 100+ question types, elegant templates, conditional and skip logic, etc. It places emphasis on data privacy by deploying a 256-bit SSL encryption. show more
Responster pricing: Starts at $15.83. Offers Free-forever plan.
What is Responster and how does it work?
Responster is a beautiful and easy-to-use survey tool that helps companies and organizations interact more efficiently with their customers, partners and employees. Since Responster's surveys are mobile-ready, you can reach your customers wherever they are. With Responster, your survey data is synced in realtime, so you can notice and act upon trends as they're coming in. Collecting feedback from your employees will give you a richer understanding of what inspires them, motivates them, and keeps them loyal to your company. show more
Sogolytics pricing: Sogolytics Offers Custom plan.
What is Sogolytics and how does it work?
Sogolytics software is a secure feedback and experience management platform with one-click reports. The software offers brand experience by designing a survey with logo, personalize the theme, and even customize the URL. Customize survey distribution strategy to engage audience by reaching them via email invitations, websites, SMS, or even offline. Measure engagement, and prioritize people to monitor all critical feedback to automate team workflows. Export reports to Word, Excel, or PowerPoint to analyze and format the results to meet organization’s needs. show more
Brew Survey pricing: Starts at $10.00.
What is Brew Survey and how does it work?
Brew Survey is a data collection and survey app that allows businesses to build surveys and gather responses on the go. These responses can be gathered by users in offline mode. The surveys can be used to collect customer feedback, conduct market research and capture lead without needing an internet connection every time. The app allows users to customise their surveys for each respondent to make them more interactive and engaging. These surveys can be conducted face to face and they greatly help in the areas of marketing research and collection of data in real-time. Brew Survey allows businesses to create tailored surveys by adding their company logo. It is a powerful software that instantly collects surveys and gives feedback reports with detailed insights. These include total responses, completion ratio, the average time taken to complete the survey, the drop-off from surveys, etc. Finally, the app also provides sentiment analysis that helps users to detect and categorise opinions based on the answers given by respondents. show more
Eval&GO pricing: Starts at $9.00. Offers Free-forever plan.
What is Eval&GO and how does it work?
Eval&GO is an Online Survey tool used to create, publish and analyze online surveys. Generate reports in one-click and publish them in formats (online, Word, PDF, Excel, PowerPoint).
Block Survey pricing: Starts at $7.00. Offers Custom plan.
What is Block Survey and how does it work?
Block Survey is an end-to-end encrypted forms & surveys management platform with a privacy-first approach. The data within Block Survey are stored in decentralized private storage, notably accessible to specific authorities within the company. Data leaks and breaches are thus prevented. The privacy of respondents is essentially protected by blocking ads and cookies which can pose a threat to private information. Further, with the innovative approach of curating conversational surveys, the completion rate is doubled. Clients have the liberty to customise their brand kit by selecting preferable fonts, themes, as well as logos. Unlimited integrations, allow clients to connect their forms with over 20+ apps at a time. Pivot tables, Word Cloud and Sentiment Analysis feature the collected data and key insights regarding various products and services that Block Survey has to offer. Further, the forms and surveys created using this platform can be easily added to the client’s website as embeds, pop-ups, sliders and cards. Over time, Block Survey has gathered a loyal clientele of over 500+ reputed companies. show more
Spark Chart pricing: Starts at $25.00.
What is Spark Chart and how does it work?
Spark Chart is a handy tool for business consultants who want to dig through customer feedback, ideas, and answers to unearth hidden knowledge about the business verticals of their clients. Users can create and deploy professional surveys such as employee surveys that capture ideas and opinions to improve performance. As a result, they provide 360-degree feedback about how the business leaders of the company are being perceived by the employees. Users can accordingly explore feedback, opinions, and ideas and brainstorm to generate more ideas. With dedicated customer surveys, they can understand the needs of the customers and hear what they want to recommend. Additionally, Spark Chart also includes the feature of capturing the Net Promoter Score to measure the customer loyalty to the brand, company, product or service. At the same time, they can conduct relevant market research to get a deeper understanding of potential customers. show more
Checkbox Survey pricing: Starts at $480.00. Offers Custom plan.
What is Checkbox Survey and how does it work?
Checkbox is a feature-loaded survey tool that is ideal for teams, enterprises and individuals who belong to the fields of education, research, healthcare, non-profit organizations, government and private organizations. It is available on both cloud-hosted and on-premises versions. The extensive survey features include wide question branching, survey logic and merging options, brand customization, email invitation scheduling, embedded surveys, SSL Data encryption, API access, shareable reports along with survey automation and integration. It also lets you to share surveys promptly via email and social sharing. Furthermore, all these come with flexible pricing plans. show more
The Average Cost of a basic Survey/ User Feedback Software plan is $20 per month.
41% of Survey/ User Feedback Software offer a Free TrialAllows users to try out the software for a limited period before making a purchase decision., while 53% offer a Freemium Model Allows users to access basic features at no cost..
PRODUCT NAME | SW SCORE (OUT OF 100) | AGGREGATED RATINGS (OUT OF 5) |
---|---|---|
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87 | 4.2 |
|
87 | 4.2 |
|
87 | 4 |
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87 | 5 |
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87 | 4.1 |
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87 | 4.3 |
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86 | 4.1 |
|
86 | 4.3 |
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86 | 4.2 |
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86 | NA |
Picking a right survey software for your business can be quite overwhelming as currently there are hundreds of survey softwares available in the market and many of this software provide similar features. Each of the survey tools is uniquely designed for different types of businesses and that’s why you need to delve a bit deeper and find out your best-suited options. There are also a number of differences between a free version and a paid version. Following are some of the factors that you should look out for while buying a survey software.