Reputation Management Software

Mentionlytics pricing: Starts at $29.00. Offers Custom plan.

What is Mentionlytics and how does it work?

Mentionlytics web-based reputation management software happens to be a reliable social media monitoring platform as well. Monitoring and tracking online reputation is very convenient, systematic and time-efficient. This user-friendly online reputation manager can easily manage and monitor several vital aspects of your campaign management. Mentionlytics comes designed with social media metrics. Sentimental analytics facilitates categorizing comments made to evaluate whether likes or dislikes or have a neutral attitude towards the brand. Review monitoring, social media tracking, feedback response management etc are all available with this software. Gamification option is unavailable. show more

Opinew pricing: Starts at $9.99.

What is Opinew and how does it work?

Opinew is a product review app where users can customize plugin design and make it an integral part of the web-store. One can request review emails to capture the attention of customers. Users can also customize the color scheme of the plugin and enhance SEO rankings to stay ahead in Google search results. The app also allows one to review imports from Aliexpress, Amazon and Ebay to make the shop seem engaged. Users can reply to reviews whatever be the nature of them, offer coupons to retain customers. One can pin the favorite ones on the dashboard for easy customer attraction and manage the negative ones by politely asking for the reason behind the dissatisfaction. Opinew is inbuilt with smart analytics to see how other people are treating the reviews and how those can help increase sales. One can integrate with Shopify’s coupon system to offer coupons and share the reviews of customers on the social networking pages of his or her business. This helps to draw customers and increase interaction between the business and shoppers. show more

RepuGen pricing: RepuGen Offers Custom plan.

What is RepuGen and how does it work?

RepuGen is an all-in-one healthcare reputation management platform that lets users proactively manage the organization’s reputation effectively. The app plays a vital role in healthcare businesses to improve their patient experience online, which is highly crucial for one's business to flourish and succeed in this competitive market. One can manage their online reputation, monitor their patient’s satisfaction, look into patient service recovery, create workflows that save time and highlight all problems in practice. Besides these, one can easily stay in touch with patients on a consistent basis and improve retention too. The app administers an automated survey process which is quite simple and throws light on the patient’s sentiments immediately after their visit. This app helps users to interact properly, allows effective service recovery actions and strengthens one's online reputation too. Users from different healthcare industries can rely on this app, be it a hospital, healthcare centers, medical groups, IPAs or private practitioners. show more

WebPunch pricing: WebPunch Offers Custom plan.

What is WebPunch and how does it work?

WebPunch web-based reputation management software can also be used as a review management tool. WebPunch can load your listings to 300+ directory sites. You will find help in doing campaign management, review monitoring, social media monitoring & response management. Users can conduct sentiment analysis to discover how influential their brand actually is in the market. WebPunch features a dashboard that ensures proper display of all data and helps to take calculative decisions. You will be notified about the reviews where your brand is mentioned anywhere the social media channels. Users can expect to find software solution in managing customer feedback & responding to online reviews. show more

ReviewInc pricing: Starts at $39.00. Offers Custom plan.

What is ReviewInc and how does it work?

ReviewInc cloud-based reputation management software helps to generate reviews, monitoring reviews and brand reputation online. Users can track reviews on all significant review sites. Quick business evaluation becomes possible as users are able to get reviews from Google & Facebook in real-time within seconds. User-specific reports, PDF reporting, email reports, custom reports are available. Tracking trends help monitoring the online reputation. Robust analytics are available to do sentiment analysis, competitor analysis, multi-variant analysis etc. ReviewInc allows precise configuration of the preferred review sites for different campaigns. It features geolocation auto-Sensing forms. show more

ReviewBuzz pricing: Starts at $199.00.

What is ReviewBuzz and how does it work?

ReviewBuzz web-based reputation management software is an ideal pick for the small and medium-sized companies. This tool extends its support to help the users ensure campaign management task handling in a proper way. Gamification feature is available too. Social media metrics it come with assist in reaching informed decisions better. Users can give reaction to comments received in real-time with the help of response management feature. This noty just excels in review management but also in review generation. You will receive alerts again negative reviews the moment one is made. Quality integrations & auto-detection adds value to ReviewBuzz credibility as a reputation management software. show more

What is Salesla and how does it work?

Salesla is a platform that helps online sellers to grow their product reviews and seller feedback. The software is mostly used by sellers who sell on e-commerce sites like Amazon, WooCommerce, Shopify, and Magento stores. Using Salesla, users can create a workflow to automate customer emails, and the tool will send them to the right customers at the right time. It also lets users infuse customer emails with a personal touch. They can attach branded Email Header, Custom Buttons, Product Images, Order Info, and much more to crack customer interaction like a pro. Salesla consists of an analysis tool that enables the users to analyze different sales aspects of their business based on email open rate, feedback, orders, and reviews. They can also monitor overall account health in the Overview section. The platform notifies its users every time they get a bad product review or negative seller feedback so that they have a chance to get in touch with the customer and provide a resolution and satisfy them. show more

Starfish Reviews pricing: Starts at $3.99. Offers Free-forever plan.

What is Starfish Reviews and how does it work?

Starfish Reviews is a great Wordpress plugin for anyone who is looking to include the option of visitor-generated reviews on their websites. Users can customize their funnel and begin by installing the plugin on their website. This puts them in complete control of the data, making the tool much cheaper than other similar options. Users can send their funnel URL to all their customers and followers right from their newsletter app, email, CRM, and the like. The generated funnel then automatically encourages satisfied clients to leave behind a review, helping users boost the social score of their website. The resulting influx of ratings would enable users to boost and showcase their overall digital reputation, while also improving the SEO score and influencing potential leads to choose them over their competitors. Via relevant integrations, Starfish Reviews helps users to get more positive reviews on platforms such as Google Business, Facebook, Yelp, Amazon, Foursquare, Yellow Pages, and the like. show more

Swell pricing: Starts at $199.00.

What is Swell and how does it work?

Swell software is a Reputation management software used to collect online reviews and customer feedback across multiple social media channels. The software offers a Toolkit to monitor the reviews on your brand/products. Collaborate with teams to respond to reviews and manage your online reputation to automate workflows. It integrates with Quickbooks, MYOB, and more. Small, Medium companies make use of the software. show more

ChatMeter pricing: ChatMeter Offers Custom plan.

What is ChatMeter and how does it work?

ChatMeter is an advanced reputation management software that is developed with the aim to enhance the online presence of companies, agencies, and multi location businesses. It provides smart tools to identify, monitor, and manage important reviews and track their quality to measure against the competitors for providing you an upper hand in the online marketplace. With ChatMeter, users can take full control of their review management process to create an online presence that speaks for itself. It enables the users to respond to their reviews to increase their engagement rate which furthers increases their visibility on the internet. It provides features for bulk responding, task reporting, and insightful analyzing. It also offers tools for social media monitoring and sentiment analysis along with campaign management. Users can personalize their own templates and obtain detailed insights about their brands growth and engagement rate with ChatMeter. It further provides 3 unique survey options along with custom alerts to its users. The platform offers support for both iOS and Android and the pricing strategy is quotation based. show more

Rannko pricing: Starts at $99.00.

What is Rannko and how does it work?

Rannko is at the forefront of digital reputation management, helping business owners large and small grow their brand and improve public perception. Turning your customers into your very own brand ambassadors.

Customer Alliance pricing: Customer Alliance Offers Custom plan.

What is Customer Alliance and how does it work?

Customer Alliance is an innovative web-based software solution custom-built to help hospitality businesses proactively manage their online reputation. This user-friendly SaaS platform streamlines the collection and analysis of guest reviews through an automated post-stay survey, providing actionable insights to improve the guest experience. With Customer Alliance's customized surveys, users can solicit honest, constructive feedback across review sites and social media. The software neatly aggregates guest responses into a centralized dashboard, automatically alerting hoteliers to new reviews and allowing them to directly message guests. This level of visibility and control is unparalleled among reputation management systems. Monitoring brand sentiment across the web is a breeze with Customer Alliance. The software tracks mentions on major travel sites, search engines and social media platforms - identifying positive and negative trends in real-time. This enables users to rapidly respond to reviews, diffuse crises and leverage successes in their marketing. In today's reviews-driven hospitality landscape, guest feedback can make or break a property. Customer Alliance puts users firmly in the driver's seat through automated review collection, in-depth analysis and multi-channel listening tools. This sophisticated SaaS solution is an invaluable asset for hotels seeking to actively engage guests, enhance service quality and showcase their brand online. show more

Brandwatch pricing: Brandwatch Offers Custom plan.

What is Brandwatch and how does it work?

Brandwatch is a consumer intelligence platform that enables companies to analyse and utilise consumers’ conversations across the web as well as various social media channels in an efficient manner. The platform allows users to search across millions of tools, conversations and comments that are relevant to their businesses. Businesses can categorise conversations by complaints, feedback, opinions and more to use them accordingly. Brandwatch provides accurate insights with the help of AI-based capabilities and also answers relevant questions, facilitating seamless business. These insights can also be shared across the organisation with live reports and alerts. It is a flexible platform that can be customised with the help of 50+ live visualisations to analyse data. Users can even upload their own data to spot key topics, consumers’ sentiments and historical trends, whose knowledge is required by them to plan ahead. They can even analyse data from live surveys, influencers, online behaviour from a group of connected products. At last, an instant reporting system offered by the platform enables users to track and export essential data into different formats. show more

Grab Your Reviews pricing: Starts at $23.17. Offers Custom plan.

What is Grab Your Reviews and how does it work?

Automatically send review requests to customers. Effortlessly pick up awesome new reviews for business on Google, Facebook and other review sites. Now can select to turn off or turn on the negative feedback entering your social platforms. This excellent feature helps to filter customer reviews. Set up campaigns on platform to automate review acquisition. show more

Alerti pricing: Starts at $7.50. Offers Custom plan.

What is Alerti and how does it work?

Alerti helps users create personalised alerts about online events to gain a deep insight into them and make smarter decisions. A range of different types of alerts can be created around brand monitoring, competitor analysis, industry knowledge, and more. Users can even monitor specific online sources in real time, such as blogs, online news, forums, reviews, social networks, videos, and images. Alerti consolidates all data points into an effective dashboard through techniques such as filtering algorithms and sentiment analysis. Through a feature called as advanced analytic techniques, the key influencers, ambassadors, and detractors of a brand can be identified and custom reports around competitors and campaigns can be curated. Users can also respond to the communities that they are engaging with right through the tool and find the top fans and followers. For companies with multiple users, collaborative features make it easy to share alerts assign tasks to the respective stakeholders. show more

Experience.com pricing: Experience.com Offers Custom plan.

What is Experience.com and how does it work?

Experience.com has built the most impactful Experience Management Platform (XMP) available anywhere, with features to drive operational and behavioral change, in real-time, during the moments that matter. XMP delivers impactful business outcomes including increased customer satisfaction, brand loyalty, online reputation and visibility, as well as improved employee engagement, and compliance - making every experience matter more. show more

GrowthPlug pricing: GrowthPlug Offers Custom plan.

What is GrowthPlug and how does it work?

GrowthPlug is an optimisation platform that enables healthcare practitioners to grow and modernise their practices by acquiring new patients and implementing innovative practice methods. The app automates your front desk operations, which helps in boosting patient satisfaction and thus your reputation. The platform assists you in customising your website through advanced content management features, which further helps in modernising your web presence by catering to the needs of the modern generation. With the help of seamless web scheduling capabilities, you can even receive your patient appointments online through this app. GrowthPlug enables you to generate your patient feedback and reviews via text and email reminders, thus ensuring that you can build your reputation. With this software, you can indulge in accurate and detailed business listings for guiding your patients to reach you. It comes with an easy-to-understand analytics dashboard that helps you to optimise your healthcare practices by getting hold of all the significant performance metrics associated with your industry. With GrowthPlug, you can optimise your web presence and rank higher on the SERPs. show more

Guestmeter pricing: Starts at $49.00.

What is Guestmeter and how does it work?

Guestmeter software is a platform used to collect and forward negative feedback to optimize experience managers. The software offers Guest Experience Professional in more than 150 Countries and can invite guests to leave feedback and reviews for their experiences at your property. Reflect your brand, logo and identity for all SMS, E-mail and QR card surveys look like they come directly from your business. Mobile-Friendly Surveys available to get more responses. It integrates with PMS to automate workflow. show more

ReviewsOnMyWebsite pricing: Starts at $4.0. Offers Free-forever plan.

What is ReviewsOnMyWebsite and how does it work?

ReviewsOnMyWebsite is a tool that lets you collect reviews across popular platforms and showcase that on your website in a beautiful widget. By using the tool, you can manage all the reviews of your product and service from a single place. Some of the popular platforms that it can connect with includes Facebook, Google, Yelp, Yellow Pages, and TripAdvisor. Depending on the nature of your business, these are the top places where your customers are most likely to leave a review. Alternatively, customers can also write a review from your website on these platforms, increasing the visibility of social proof to convert more customers. If you ever miss out any user, the tool allows you to follow-up with them via SMS and email to get a genuine review. Since all the reviews on the widget will be sourced from real platforms, they will be genuine and will help in building trust with the users. show more

Meegle pricing: Meegle Offers Custom plan.

What is Meegle and how does it work?

Meegle software is a platform used to optimize websites and brand on search engines with reviews. Engage customers and publish posts to build brand loyalty. Manage your reviews in one place and sync multiple directories across the web. Track documents and Email under your Domain. Marketers, Small, Medium and Large companies make use of the software. show more