Zoho CRM Pricing: Cost and Pricing plans

Zoho CRM Pricing

Free Trial

Available

No Credit Card Required, Get Started for Free

Pricing Options

Premium Plans ( Subscription )

Pricing Plans

MONTHLY YEARLY

Standard $14.00 $20.00 per user / month

Features

Sales Force Automation
- Basic modules
- Tasks, calls, events
- Advanced filters
- Multiple pipelines
- Scoring rules
- Sales forecasting
- Email insights
- Multiple currencies
Automation and Process Management
- Workflow rules
- Email notifications
Product Customization
- Homepage customization
- Rename tabs
- Custom list views
- Custom fields
- Canvas
- Tab groups
Reports and Analytics
- Predefined reports
- Predefined dashboards
- Custom reports and dashboards (Limited)
- Basic dashboard components
- Analytics mobile app
Marketing Automation
- Email templates
- Email authentication
- Mass email
- Social profile integration
Security
- Profiles
- Role-based hierarchy
- Multiple organizations
- GDPR compliance
- CRM audit logs
- IP address restriction

Professional $23.00 $35.00 per user / month

Features

Sales Force Automation
- Basic modules
- Tasks, calls, events
- Advanced filters
- Multiple pipelines
- Scoring rules
- Sales forecasting
- Email insights
- Multiple currencies
- Macros
- SalesSignals
- Assignment rules
Automation and Process Management
- Workflow rules
- Email notifications
- Blueprint
- Webhooks
Product Customization
- Homepage customization
- Rename tabs
- Custom list views
- Custom fields
- Canvas
- Tab groups
- Validation rules
Reports and Analytics
- Predefined reports
- Predefined dashboards
- Custom reports and dashboards (Limited)
- Basic dashboard components
- Analytics mobile app
- Custom reports and dashboards (Unlimited)
Marketing Automation
- Email templates
- Email authentication
- Mass email
- Social profile integration
- Email relay
- CRM for Google Ads
Security
- Profiles
- Role-based hierarchy
- Multiple organizations
- GDPR compliance
- CRM audit logs
- IP address restriction
- Field-level security

Enterprise $40.00 $50.00 per user / month

Features

Sales Force Automation
- Basic modules
- Tasks, calls, events
- Advanced filters
- Multiple pipelines
- Scoring rules
- Sales forecasting
- Email insights
- Multiple currencies
- Macros
- SalesSignals
- Assignment rules
- Multiple scoring rules
- Custom SalesSignals
- Email parsers
- Data entry wizards
- Portals
Automation and Process Management
- Workflow rules
- Email notifications
- Blueprint
- Webhooks
- Record approval process
- Data review process
- Custom functions
- CommandCenter
Product Customization
- Homepage customization
- Rename tabs
- Custom list views
- Custom fields
- Canvas
- Tab groups
- Validation rules
- Custom modules
- Custom buttons
- Page layouts
- Translations
- Developer sandbox
Reports and Analytics
- Predefined reports
- Predefined dashboards
- Custom reports and dashboards (Limited)
- Basic dashboard components
- Analytics mobile app
- Custom reports and dashboards (Unlimited)
- Advanced dashboard components
- Anomaly detectors
- Webform analytics
Artifical Intelligence
- Data enrichment
- Prediction
- AI sales forecasting
- Anomaly detection
- Recommendation
- AI analytics
- Communication
- Image validation
- Conversational AI
- Email intelligence
- Conversation intelligence
- Voice of the Customer
Marketing Automation
- Email templates
- Email authentication
- Mass email
- Social profile integration
- Email relay
- CRM for Google Ads
- Attribution
- Segmentation
- Auto-responders
Security
- Profiles
- Role-based hierarchy
- Multiple organizations
- GDPR compliance
- CRM audit logs
- IP address restriction
- Field-level security
- Reporting hierarchy
- Record-level sharing
- Territory management
- Data encryption
Lite users add-on
- Lite users: Available for orgs with minimum 25 regular user licenses - US$15/user/month billed monthly

Ultimate $52.00 $65.00 per user / month

Features

Sales Force Automation
- Basic modules
- Tasks, calls, events
- Advanced filters
- Multiple pipelines
- Scoring rules
- Sales forecasting
- Email insights
- Multiple currencies
- Macros
- SalesSignals
- Assignment rules
- Multiple scoring rules
- Custom SalesSignals
- Email parsers
- Data entry wizards
- Portals
Automation and Process Management
- Workflow rules
- Email notifications
- Blueprint
- Webhooks
- Record approval process
- Data review process
- Custom functions
- CommandCenter
Product Customization
- Homepage customization
- Rename tabs
- Custom list views
- Custom fields
- Canvas
- Tab groups
- Validation rules
- Custom modules
- Custom buttons
- Page layouts
- Translations
- Developer sandbox
Reports and Analytics
- Predefined reports
- Predefined dashboards
- Custom reports and dashboards (Limited)
- Basic dashboard components
- Analytics mobile app
- Custom reports and dashboards (Unlimited)
- Advanced dashboard components
- Anomaly detectors
- Webform analytics
- Zoho Analytics
Artifical Intelligence
- Data enrichment
- Prediction
- AI sales forecasting
- Anomaly detection
- Recommendation
- AI analytics
- Communication
- Image validation
- Conversational AI
- Email intelligence
- Conversation intelligence
- Voice of the Customer
Marketing Automation
- Email templates
- Email authentication
- Mass email
- Social profile integration
- Email relay
- CRM for Google Ads
- Attribution
- Segmentation
- Auto-responders
Security
- Profiles
- Role-based hierarchy
- Multiple organizations
- GDPR compliance
- CRM audit logs
- IP address restriction
- Field-level security
- Reporting hierarchy
- Record-level sharing
- Territory management
- Data encryption
Lite users add-on
- Lite users: Available for orgs with minimum 25 regular user licenses - US$15/user/month billed monthly

CRM Plus $57.00 $69.00 per user / month

30 Days Free Trial

Features

Eight apps, all features included
Users have access to all apps
Fully integrated

CRM Flex $20.00 $20.00 per user / month

Billed Annually

30 Days Free Trial

Features

Select the apps you need
Select editions and users for each app
Fully integrated

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 29/01/2024 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Pricing Insights for CRM Software

The Average Cost of a basic CRM Software plan is $25 per month.
Zoho CRM pricing starts at $14/month, which is 44% lower than similar services.
53% of CRM Software offer a Free Trial Allows users to try out the software for a limited period before making a purchase decision. , while 20% offer a Freemium Model Allows users to access basic features at no cost..

Zoho CRM FAQs

How much does Zoho CRM cost?

The pricing for Zoho CRM starts at $14.0 per user per month. Zoho CRM has 6 different plans:

Standard at $14.00 per user per month.
CRM Flex at $20.00 per user per month.
Professional at $23.00 per user per month.
Enterprise at $40.00 per user per month.
Ultimate at $52.00 per user per month.
CRM Plus at $57.00 per user per month.

Learn more about Zoho CRM pricing.

Does Zoho CRM offer a free plan?

No, Zoho CRM does not offer a free plan.

Learn more about Zoho CRM pricing.

Compare Zoho CRM Pricing Against Competitors

Product Name	Starting Price ($)	Billed	Unit	Free Trial	Learn More
Zoho CRM	14	per month	per user		Zoho CRM Pricing
Freshsales	-	-	-	+	Freshsales Pricing
HubSpot CRM	45	per month	-	-	HubSpot CRM Pricing
Microsoft Dynamics 365 for Sales	65	per month	per user	+	Microsoft Dynamics 365 for Sales Pricing
Salesforce	25	per month	per user	+	Salesforce Pricing
SalesCRM	19	per month	-	+	SalesCRM Pricing
LeadSquared CRM	25	per month	per user	+	LeadSquared CRM Pricing
Zoho CRM Plus	57	per month	per user	+	Zoho CRM Plus Pricing
SimpleCRM	15	per month	per user	-	SimpleCRM Pricing
Zoho One	37	per month	per user	+	Zoho One Pricing

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Zoho CRM Features

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CRM Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More

100%

Unique Features

AI Assistant

AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.

Advanced Automation

Allows for building smart automation for repetitive tasks, enhancing efficiency and consistency.

Omnichannel Customer Engagement

Unified management of customer interactions across multiple channels, including web, mobile, and social media.

Predictive Analytics

Advanced analytics for predicting customer behavior and sales opportunities

IoT Integration

Leveraging Internet of Things devices for enhanced data collection and analysis

Customization

Helps to customize the system for use in industry-specific use cases

Standard Features

Real-time Data Sync

Allows to synchronize with other systems for up-to-date information across platforms

Dedicated Phone Line Integration

Incorporating dedicated phone lines for customer support and sales, enabling direct communication and call tracking

Customer Segmentation

Helps to segment contacts and customers into groups based on various criteria such as demographics, behavior, purchase history, hottest leads

Opportunity Management

Opportunity or Pipeline Management allows tracking and managing sales opportunities, including stages of the deal, probability of closing, and associated activities throughout their lifecycle.

Sales Force Automation

Streamlined management of the sales cycle from lead to close

Territory Management

Helps to assign, manage sales territories and conveniently track their progress

Reporting (Analytics)

Provides insightful reports and important business metrics to track and measure the outcomes and progress.

Order Management

Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way

Collaboration Tools

Interactive tools meant to make the application highly collaborative and encourage teamwork

Lead Management

A systemized and organized way of managing all your leads and their conversation.