Home/Live Chat SoftwareUpdated on: February 6, 2024
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Live Chat Software

A software designed to provide live support to websites by enabling real-time communication between the website and its visitors. This software comes with a host of tools and features that help your agents converse with your visitors efficiently, which ultimately results in increasing your conversion ratio. Some of the standard features of a Live Chat Software are Agent Scheduling, Proactive Chat, Canned Responses, etc.

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Botzup - Live Chat Software
81%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Botzup

Transfer business from chaos to extreme efficiency
(0 Ratings)

Botzup pricing: Starts at $49.00. Offers Free-forever plan.

What is Botzup and how does it work?

Botzup is a simple and flexible collaborative platform for non-coder to build chatbot. They provide flexible interface, build-in features with multi-channel integrations such as Facebook Messenger, Line, In-web and In-app. It increase your connectivity with customers by integrating marketing, customer services, and sales intelligence all together in one platform. botzup creates new conversation channel through messaging for your customer interactions, so communication is 24/7, seamless, and knowledgeable - which means teams are more productive and customers are more satisfied. show more

HeyBubble - Live Chat Software
81%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

HeyBubble

Engage potential customers in real-time
(50 Ratings)

HeyBubble pricing: Starts at $12.00. Offers Custom plan.

What is HeyBubble and how does it work?

HeyBubble is a live chat platform that helps small and medium-size enterprises and startups monitor their traffic at once and engage them in conversation to provide outstanding customer care. The software is cloud-based, mobile-friendly, and integrated with the most popular web tools. Additionally, it helps companies forge genuine connections with their clients and provides them with the chance to speak with actual people throughout key conversion phases. Additionally, it minimises checkout abandonment while boosting the ideal sum of the shopping cart. Individuals may target the website users who need help and assist them before they depart by viewing the complete journey of their visitors. With the help of the offered data and reports, users may even modify how their operators utilise HeyBubble and monitor the outcomes daily. Additionally, since HeyBubble Live Chat is mobile-friendly, users can track their prospects from anywhere. All they need to do is sign up and assist their visitors immediately. show more

Chatamo - Live Chat Software
80%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Chatamo

Customer service made easier
(0 Ratings)

Chatamo pricing: Starts at $37.00. Offers Free-forever plan.

What is Chatamo and how does it work?

Chatamo is an application programming interface which helps you create intelligent and interactive bots which provide automated customer service across various messaging platforms for your business. The software offers chatbots and automated voice assistance round the clock, every day. With its impressive natural-language A.I, you need not to worry about tedious script writing; Chatamo’s auto-prediction assists you using a combination of texts, images, videos, buttons and maps to answer customers’ queries, stimulating extraordinary dialogue with the customers. Whichever platform your customers favor, your Chatamo bot is there to offer its services. Whether on messaging apps (like Facebook, Viber) or on voice devices (like Alexa or Google Home), web chat or email, your bot is working for you. Language is also not a barrier as your bots would be able to auto-detect and respond to customers in over 100 known languages. What’s more, Chatamo also allows you to design and schedule broadcast messages to targeted users at satisfactory open rates on messaging apps. If there is also any need to edit your information, after satisfying the requirements, the information gets updated automatically. Chatamo software doesn’t just stop at interacting with customers, the artificial intelligence gives you an intensive insight into how your customers interact with your business and even helps you understand how they feel too. show more

Vicodo - Live Chat Software
80%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Vicodo

Video and Text Chat for Customer Support
(0 Ratings)

Vicodo pricing: Starts at $14.14. Offers Custom plan.

What is Vicodo and how does it work?

Vicodo lets users add video and text chat functionalities to communicate with their customers. Invitation links can be shared via SMS to the customers, and they can join the call without any login. The video conversations are recorded and can be watched at a later date. Its benefits for businesses include cost savings, efficient customer support, and reduction in trips to the customer. User's customers benefit from direct support and visual contact. Customers and agents can also upload photos and documents and features parallel conversations, write indicator and read receipts. It works on multiple browsers and platforms such as Chrome, Safari, Firefox, Edge, macOS, iOS, Android, Windows. For security, it has end-to-end encryption and SSL certification. Other handy features include choosing the number of live video minutes, video archive retention period, the number of SMS appointment invites, availability of video snapshots feature, personal branding and premium support. show more

Applozic - Live Chat Software
80%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Applozic

Conduct real-time discussions with greater freedom and convenience
(18 Ratings)

Applozic pricing: Starts at $99.00. Offers Custom plan.

What is Applozic and how does it work?

Applozic is a full-featured in-app chat platform that works with any Messaging and Web API platform. Users of the software may create, design, and access the market much more quickly, all while cultivating real relationships with customers through meaningful connections. With the in-app chat solution, developers from any sector may overcome time limitations. Users may customise and construct a completely functional chat solution for mobile and web in a short time thanks to robust developer tools, UI kit building features, and superior database and backend security. Users may even visualise their records, statistics, and security information all in one place. Users can access datasets and insights on the Central Dashboard and discuss them with their staff, as well as decrease undesirable prejudice directly through the network. Also, at every step, robust encryption protects the software against hackers, unauthorised alterations, and spies. Marketplaces, healthcare, live-streaming, education, on-demand services, social communities, and education developers can all benefit from Applozic. show more

Sirena - Live Chat Software
80%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Sirena

The buttons that let clients contact
(47 Ratings)

Sirena pricing: Starts at $99.00.

What is Sirena and how does it work?

Sirena is a Zenvia Company, a WhatsApp official BSP (Business Solutions Provider). They develop technology that simplifies communication between businesses and customers. Whether the clients reach through your site, through a social network, or by walking into your store, make sure they receive the fastest and best quality service through WhatsApp. show more

DontGo - Live Chat Software
80%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

DontGo

Chat that turns web browsers into leads
(14 Ratings)

DontGo pricing: DontGo Offers Custom plan.

What is DontGo and how does it work?

DontGo is the entrepreneurial software start-up division of a very established $100M Business to Consumer parent. DontGo's patented technology reinvents Chat by utilizing AI to solve how companies convert their web visitors into customers and turn web impressions into revenue by greatly enhancing customer interaction and satisfaction. show more

Re:amaze - Live Chat Software
80%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Re:amaze

Better Conversations. Happier Customers.
(8 Ratings)

Re:amaze pricing: Starts at $29.00. Offers Custom plan.

What is Re:amaze and how does it work?

The single most effective way for attracting new customers and keeping existing customers happy is to talk to them. Their mission is to bring customer relationship management back to its roots for small businesses. Reamaze is about having more meaningful and effective conversations with your customers as human beings. They believe this should be simple, intuitive, and most importantly, rewarding for small businesses. Part customer support helpdesk and part contact management, Reamaze offers an intimate way for you to have conversations with your customers wherever they may be and keep track of who they are. show more

Coffee Chats - Live Chat Software
80%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Coffee Chats

A Chat tool for Needs
(0 Ratings)

Coffee Chats pricing: Starts at $8.00. Offers Free-forever plan.

What is Coffee Chats and how does it work?

Coffee Chat is an Scheduling Tool to meet the needs of requirements. The software offers fully responsive site templates to create a personalize chats site link or connect a custom domain to book chats. Invite clients with notifications to automate scheduling workflows. It integrates with Google Meet and Zoom. HR Managers, Small and Medium companies make use of the software. show more

Channel.io - Live Chat Software
79%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Channel.io

Start the Conversation Be Customer Driven
(0 Ratings)

Channel.io pricing: Starts at $30.00. Offers Free-forever plan.

What is Channel.io and how does it work?

Place Customer Experience at the Center of the Business. Connect with customers, convert visitors, and collaborate to keep customers engaged. An all-in-one business solution. Live chat, Team chat, CRM and Marketing.

Liveo.Chat - Live Chat Software
79%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Liveo.Chat

Chat with Customers
(0 Ratings)

Liveo.Chat pricing: Starts at $29.00.

What is Liveo.Chat and how does it work?

No one wants to chat with stupid bots. Chat with website visitors, increase conversion and give them the best support. Use widget on multiple websites and create multiple departments for each operator. Track user's current IP address with the request URL. The operator or admin can transfer the chat session to another operator. show more

BigRadar - Live Chat Software
79%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

BigRadar

More conversations from your website
(3 Ratings)

BigRadar pricing: Starts at $39.00.

What is BigRadar and how does it work?

BigRadar is a platform that is used by both the team member and customer of any messages sent by sending various notifications so that no message is left unresponded or unattended. Preset the campaigns and let BigRadar handle it while you are enjoying your holidays in the Bahamas. You can send email to your user base by segments and other parameters. If your customer steps away and doesn’t see your message, BigRadar automatically sends messages to their email where they can continue the conversation. show more

Revolver - Live Chat Software
79%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Revolver

Support Customers in Minutes
(0 Ratings)

Revolver pricing: Starts at $29.00.

What is Revolver and how does it work?

Revolver software is a platform used to solve customer problems. The software offers tools to reply chat in seconds with predefined answers with AI & machine learning algorithms. Talk to your customers with a live chat widget installed on your website in one copy-paste. Small, Medium companies make use of the software. show more

SmartCOMM - Live Chat Software
79%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

SmartCOMM

Customer Communications Made Simple
(8 Ratings)

SmartCOMM pricing: SmartCOMM Offers Custom plan.

What is SmartCOMM and how does it work?

SmartCOMM software is a platform used to engage customers with interactive communications to increase ROI. The software offers tools like two-way customer conversations to increase customer satisfaction on the channels. Collaborate with teams to highlights changes and edits in a document for instant online approvals. Small, Medium companies make use of the software. show more

Gist - Live Chat Software
79%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Gist

In-product messaging for every platform
(0 Ratings)

What is Gist and how does it work?

Gist enables you to create embeddable experiences that range from simple welcome messages to complex multi-step flows. With ready to use templates and an editor that provides both a design and code view the possibilities are endless. Setup your brand colors, typography and layout, to start delivering on-brand experiences across all platforms. Our open APIs enable you to plug Gist into any modern CRM and leverage the power of your existing tools. show more

Consolto - Live Chat Software
78%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Consolto

LIVE VIDEO CHAT WITH CUSTOMERS
(0 Ratings)

Consolto pricing: Starts at $8.2. Offers Custom plan.

What is Consolto and how does it work?

Are they tired of playing phone tag with their customers? Do they struggle to build meaningful connections in a digital world? Look no further than Consolto, the revolutionary platform that lets they engage with their customers through live video chat, right from their website, email, or anywhere they choose. It's time to beat those sales targets, win customers' hearts, and build better business relationships with smart video meetings. Consolto is the ultimate tool for professionals like they who understand that connecting with customers face-to-face is essential in today's competitive market. Say goodbye to impersonal emails and frustrating phone calls. With Consolto, they can establish a personal connection and make a lasting impression through the power of visual communication. Imagine the impact when their customers see their friendly face, hear their confident voice, and feel their genuine enthusiasm for their needs. Consolto allows they to go beyond the traditional sales pitch and build trust and rapport right from the start. Whether you're showcasing their latest product, demoing a service, or offering expert advice, Consolto ensures you'll be a standout in their industry. What sets Consolto apart is its versatility. They can integrate it seamlessly into their website, allowing their customers to book video appointments directly with them. No more back-and-forth emails to find a mutually convenient time. With Consolto, scheduling becomes effortless, and their customers will appreciate the convenience of getting face time with they at their fingertips. But Consolto isn't limited to their website. They can also connect with customers through email, social media, and even mobile apps. With just a single click, their customers can join they in a live video chat, eliminating any barriers between they and their audience. Whether they're in their office, on their commute, or enjoying a coffee at a local cafe, Consolto brings they together in real time. Don't let distance hinder their ability to provide exceptional customer service. Consolto ensures you're just a click away from meeting their customers' needs, no matter where they are. Plus, with its advanced features like screen sharing and file sharing, they can provide real-time demonstrations and easily share important documents during their video meetings. Consolto is empowering professionals like they to take their customer interactions to the next level. Are they ready to beat their sales targets, win hearts, and build better business relationships? Sign up for Consolto today and become a master of connecting in the digital age. show more

NovoChat - Live Chat Software
78%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

NovoChat

Enhance your customer engagement via messages and promotions
(0 Ratings)

NovoChat pricing: Starts at $19.00. Offers Free-forever plan.

What is NovoChat and how does it work?

NovoChat is an omnichannel messaging platform that enables companies to broadcast messages and promotions over WhatsApp and Messenger. It also allows them to provide multi-agent customer support over the aforementioned platforms, facilitating steady business growth. Moreover, with NovoChat, companies can send messages to the loyal client base in bulk, providing all the required updates about current proceedings within the organisation. Admins can start with the particular solution in three easy steps, they need to generate a workspace, upload CSV files of contacts and start generating personalised messages. It can also be used to have 1:1 conversations, generate sales opportunities and in customer segmentation tasks. The effective use cases of NovoChat goes as, FB messenger on website, LINE on website, chat button on website and Telegram on website. Lastly, users can depend on the knowledge base of NovoChat to learn how to broadcast messages on Whatsapp business, add chat buttons on their websites and WhatsApp business on websites. show more

Syndeo.cx - Live Chat Software
78%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Syndeo.cx

personalized customer communcations for the contact center
(0 Ratings)

Syndeo.cx pricing: Starts at $78.00. Offers Custom plan.

What is Syndeo.cx and how does it work?

Syndeo’s ANY messaging app brings all customer interactions from social media networks into place so you can seamlessly have conversations with your clients from one platform no matter which channel they want to communicate on. All conversations are stored in one place so you can easily get an overview of previous interactions, which helps you provide more personalized communications and customer service. To provide a higher level of service, Syndeo allows you to recruit “Experts” -- internal employees or even external subject matter experts – who can provide additional knowledge to better answer customer queries. Using the Syndeo platform, you can deploy chatbots to interact with customers and answer commonly asked questions. Syndeo also has a feature called “Trust Based Routing”, which ensures the customer query is automatically routed to the right customer service agent who has the best experience based on previous questions answered or specialist knowledge and skills. show more

Tiledesk - Live Chat Software
77%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Tiledesk

The all-in-one customer engagement platform
(0 Ratings)

Tiledesk pricing: Tiledesk Offers Free-forever and Custom plan.

What is Tiledesk and how does it work?

Revolutionize customer service with our AI-powered chatbot for omni-channel live chat and chatbot. This chatbot provides 24/7 instant replies and can be set up in one minute. Designing first chatbot is as easy as one click and it can be combined with live human agents to provide a more efficient customer service. The chatbot can respond to common customer questions without human involvement, freeing up team to focus on more complex tasks. From lead-gen to post-sales and from WhatsApp to website, AI-powered chatbot will revolutionize the way handle customer service. Live agents can take over when needed to provide personalized service and the chatbot will take care of the rest. With AI-powered chatbot, can provide customers with a better and faster service experience, improving customer satisfaction and loyalty. show more

Smith.ai Virtual Receptionists - Live Chat Software
77%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Smith.ai Virtual Receptionists

Get all your customer queries answered by Smith.ai Virtual Receptionists
(49 Ratings)

Smith.ai Virtual Receptionists pricing: Starts at $140.00.

What is Smith.ai Virtual Receptionists and how does it work?

Smith.ai Virtual Receptionists offers live virtual receptionist services and lead intakes for growing businesses. This North-American virtual receptionist of Smith.ai can be used to capture & qualify leads, book new clients on behalf of a company and build better relationships with the existing clients in real-time. The software features 24/7 live agents, who are professional and friendly and can answer calls on behalf of an organisation in a cheerful manner, thus making the clients happy. Companies are also allowed to personalise the reply tones and information that are to be provided during live calls. Smith.ai Virtual Receptionists also have years of experience answering phones and speaking in clear American English. At Smith.ai the live receptionists can even make real-time call transfers to relevant destinations. Other services found within the software are 24/7 website chat support, appointment scheduling, Facebook messages, Lead screening & Intake. show more

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Pricing Insights for Live Chat Software

List of Live Chat Software

PRODUCT NAME SW SCORE (OUT OF 100) AGGREGATED RATINGS (OUT OF 5)
Botzup 81 NA
HeyBubble 81 4
Chatamo 80 NA
Vicodo 80 NA
Applozic 80 3.9
Sirena 80 4.1
DontGo 80 4.8
Re:amaze 80 4.3
Coffee Chats 80 NA
Channel.io 79 NA

Buyer's Guide on Live Chat Software

A live chat software has become one of the essential tools for any business website now. And with the increasing number of chat software providers, it becomes a tough task to choose the best software for your business. Here is your 4-point cheat sheet which might help you decide the best software for your business:

Articles on Live Chat Software

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SaaS weekly roundup #35: breakout earnings by SaaS companies continue, Ramp raises $300million, and more
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