Live Chat Software

Botcopy pricing: Starts at $19.00. Offers Custom plan.

What is Botcopy and how does it work?

Botcopy is a Dialogflow website chatbot, comprising the best UI for web chat. Botcopy lets clients automate up to ninety per cent of their service chats along with the creation of branded web assistants that can access the databases in concern. The transcripts can further be passed from bots to humans for a solid boosting of satisfaction with, of course, smart handoffs. There are, per se, several features that make Botcopy a perfectly reliable and beneficial bot system for large scale organisations. The bot prompts are designed to greet every new visitor on the website and the greeting message is entirely customisable with a range of relevant messages. Triggered mostly by the user, the Botcopy chatbot can quickly react to specific functions and buttons on the web. It can further detect URLs in the browser address windows and thus, allowing clients to greet visitors as well as regular customers with data that is personalised according to individual search frequencies. show more

Chatlio pricing: Starts at $29.00. Offers Custom plan.

What is Chatlio and how does it work?

Chatlio is a live chat app with full Slack integration that boosts visitor engagement. It is compatible with all operating systems and can be activated in three simple steps. Authorise and connect the app in Slack, procure the Chatlio widget code snippet from the website and set up your customised interface to begin chatting with your visitors. You can also style your own widget, choosing from options like Button, Chip and Tab, and then customising it with colours, shapes, and labels of your choice at no extra cost. The Chatlio app can be integrated with your website seamlessly and functions as a complete customer care system that can be used to chat with visitors without any additional software support. The automatic messaging feature of the app also helps drive visitor engagement. The Javascript API facilitates optimum control over chat widget and data while the webhooks enable the exporting of this data to third-party systems in real time. show more

Wowchat pricing: Starts at $5.00.

What is Wowchat and how does it work?

Wowchat is an online chat tool that the user can install on their website and enhance Customer Service, thus getting more satisfaction and loyalty from their customers. One of the essential features of Wowchat is that it enables automatic routing coming chat to the best-suited agent, thus allowing the user to help their customers faster. Users can revert their customers with predefined responses and improve the speed with which communication is done with the customers. The tool provides a Live-Chat system, thus improving real-time support for the customers. Agents can also view chat-history to have better communication. They can also configure the route chat requests to various agents based on product type or case category. For online portal and website visitors, the tool also offers a proactive chat feature. Users can set roles and permissions, thus specifying granular access to control the chat features. Wowchat works as a team, thus enhancing communication and making sense of the massive amount of data. The tool helps the user turn interactions into trusting and lasting relationships. show more

What is Melu Managed Live Chat and how does it work?

Melu helps to turn more visitors into leads and sales, while providing top-notch customer service. As soon as a chat session results in a lead for business, get an email notification to help to convert it. The live chat software utilizes 256-bit encryption and all conversations during chat sessions are secured. At Melu, we take data protection seriously - we make sure that visitors' personal information is encrypted and stored securely. show more

iAdvize pricing: iAdvize Offers Custom plan.

What is iAdvize and how does it work?

iAdvize is a Conversational platform that enables over 2000 brands in over 100 countries to add a profitable human touch to their digital experiences at scale. It enables you to keep the personal connection that connects you to your customers via the communication channel used by over 5 billion people: Messaging. Thanks in large part to technologies like ibbü, a community of on-demand professionals assisting your visitors 24/7, iAdvize is available remotely, allows rapid setup, and adapts to business needs. Its Live Shopping, as an engaging and immersive sales channel, has the potential to enrich your digital consumer trip. By developing an authentic and scalable relationship, you can expand your digital experience to maximise consumer reach and exceed their expectations. Increase your sales by using this channel that encourages impulse purchases. It allows you to have a seamless and rich discussion. You may respond to text, voice, and video messaging chats on your customers' desktops, mobile devices, and in your apps, wherever they are. In one single dialogue thread, you may get support from chatbots, your agents, and experts in real-time or offline through asynchronous messaging. show more

typedesk pricing: Starts at $3.99. Offers Free-forever plan.

What is typedesk and how does it work?

typedesk software is a platform used to optimize your customer service on your platforms. Add canned responses to your ticketing system to engage your customers with messages. The software offers automatic language detection, analytics, and replace tags. Share your canned responses to your team to measure the performance. Small, Medium and Large companies make use of the software. show more

ChatMate pricing: Starts at $179.0. Offers Custom plan.

What is ChatMate and how does it work?

ChatMate provides live chat agents and support for user website visitors. It allows for quick answers to questions about products, payment methods, and delivery times to reduce cart abandonment. The software places a focus on lead conversion. It relies on chatbots for initial interactions, data collection for complex tasks, the conversation can be handed over to a human agent. A confirmation is sent to the user for each order ChatMate is able to close and the job can be added to a booking system if integrated, and the customer can be given a confirmation. The tool offers integrations with several e-commerce tools and CMSs. Some of the popular integrations include Wordpress, Wix, GoDaddy, Joomla, Squarespace, Magento, Zencart, WooCommerce, and Shopify. Monthly reports with data such as the number of chat sessions, their timing and outcomes, average handling times, wait times, and response times will be shared with the user. show more

Sales.AI pricing: Sales.AI Offers Custom plan.

What is Sales.AI and how does it work?

Sales.AI is a sales software that uses artificial intelligence to engage and assist with customers digitally for giving them a real-time personal experience. The software provides the sales team with the best tools onboard, and hence increases the customers satisfaction as well as reduce onboarding time. This helps immensely in improving sales. Sales.AI enables its users to make maximum utilisation of time by ensuring the availability of agents for customers. The software assists users at the time of incorporating customers and solving their queries during POS. Moreover, the sales team provides assistance to customers if anything still remains unanswered. Users can create and use shortcut messages for the commonly used replies in order to save time and provide prompt answers to increase customer engagement. The application provides contextual form assistance at any step where there is a problem and the AI-powered chatbots resolve any query raised. Agents help customers by co-browsing with them to provide instant support. show more

Natterly pricing: Starts at $10.00.

What is Natterly and how does it work?

Natterly is an easy to use live chat support software that enables users to talk to their customers in real-time. The software allows users to significantly boost the sales as it makes sure that the customers browsing the website can easily ask questions from the chatbox without moving from the device. Users can provide the best customer service as being readily available online to help the existing customers is proven to improve customer satisfaction and build retention and loyalty significantly. Natterly enables its users to streamline the sales funnel as with pre messages of the software one can easily prompt customers to start a chat exactly when the user needs them. The software provides users with fine-grained control over exactly how the chat window looks when on the website. Users can edit all the texts or even change the language of texts to match the brand. Natterly keeps every chat safe for the user to view at any time, and the customers can also receive a copy of their conversations through emails. show more

ZoomInfo Chat pricing: ZoomInfo Chat Offers Custom plan.

What is ZoomInfo Chat and how does it work?

ZoomInfo Chat software is a platform used to optimize website chat experience for visitors. The software offers personalized AI-driven experiences for visitors to engage and route more qualified leads to your team to accelerate sales pipeline. Collaborate with team with instant alerts across favorite channel. It integrates with Slack, Hubspot, Marketo, and more. Small, Medium companies make use of the software. show more

Rake pricing: Starts at $50.00. Offers Free-forever plan.

What is Rake and how does it work?

Rake is an advanced messaging platform that enables companies to communicate with their employees and customers through SMS, website widgets, and social media integrations. With an online task management functionality, companies get to solve customer’s problems in one go or create another task if it requires an extra round of conversation. The software also comes with advanced collaboration tools, such as direct and private/public channels, enabling users to deliver accurate responses to their customers, on time. Rake connects companies with popular messaging platforms, like Facebook, WordPress, SMS, and others, in order to deliver their assistance through a channel that customers prefer. An integrated collaboration facility offered by Rake helps teams, colleagues, and coworkers connect with each other and communicate effectively via channel conversations and direct messages. Apart from that, the platform also provides real-time updates about new website visitors and keeps on monitoring their activity in order to send targeted invitations and convert them into loyal clients. show more

Now4real pricing: Starts at $6.99. Offers Free-forever and Custom plan.

What is Now4real and how does it work?

Now4real is an interactive communication platform that allows companies to create a communication channel for their website visitors and enables them to chat with each other. It helps companies to increase the visitors’ time spent on the website by 90%. In addition, the software is also capable of enhancing customer conversion rates by 20% and revisit rates by 3 times. With Now4real, visitors, who are on the same web page, can take part in instant communities and interact with each other via pagechats, which are special chatrooms dedicated to individual websites. By facilitating seamless communication via pagechats, it makes visitors stay longer over the website and boost up the viewability, click-through and conversion rates accordingly. Brands can also keep track of visitor-wise feedback when they are talking with one another over the site and make adequate changes within the business accordingly. Also, it creates an active social network where customers can find a new community to discuss products every time they come to shop on the website. show more

DeskMoz pricing: Starts at $199.00.

What is DeskMoz and how does it work?

A Live Chat platform where queries converted to actionable insights. 24x7 support available that makes your website an interactive one. A customer engagement platform, where agents engage with visitors of your website and convert them into sales leads. The chat and account details, a total number of chats our Agents have done for you can be viewed through a personal dashboard. White label is available. FAQS is solved online within 48 hours. show more

Muble Chat pricing: Muble Chat Offers Custom plan.

What is Muble Chat and how does it work?

Muble Chat is a live chat software designed for websites and it offers immediate interactive chat sessions with one’s customers. The platform is dedicated to connecting with the customer support executive anytime without any interruption. The features include chat history, customizable chat widget, chat transferring, data encryption, bot support, analytics report, cloud synchronization, full-stack executive, and canned response. These features enable users to make their chat widget more personal and secure. The data encryption allows keeping the data of the visitor on the site, safe for future reference. The app’s agent panel is sleek enough to perform the task with ease. The software integrates the business processes while enabling you to outreach to your potential customers, thus broadening the customer base for the company. With the always-online provision of Muble Chat, it ensures that its users don’t miss any customers/clients on their websites. One can connect with numerous visitors simultaneously, without keeping anyone on hold. Pivoted to provide customer satisfaction and simultaneous business growth to the user, the software will help to gain acquisition, hence, leading to increased customer volume. show more

BestChat pricing: Starts at $24.91.

What is BestChat and how does it work?

BestChat is a customer support assistant which uses an end-to-end cloud interactive Network to connect with the customers in the fastest way possible. This will improve sales and customer support with the help of features like web live chat, email, data analysis and AI-robot chat system. It can be integrated with platforms like Facebook, Twitter, WhatsApp and Email, which will allow the customers to initiate a live chat with a service provider anytime and anywhere. The integrated message system enables the users to manage all the messages via different platforms in the system. Multiple platform support allows the user to access the data from any platform. Features like saturation distribution, in turn distribution, priority distribution makes BeshChat have the perfect balance between ability and efficiency. Let BestChat be your advantage with some add-on features like Multi-system integration which connects the application with your system. show more

What is Dalk and how does it work?

Dalk is a real-time chat on your Dart/Flutter mobile applications or websites. Send Real time messages and see message status. The software offers an Admin dashboard with full chat history to see workflow. Add Webhooks to receive additional notifications when users are not online. Small and Medium companies make use of the software. show more

WebChaty pricing: WebChaty Offers Free-forever plan.

What is WebChaty and how does it work?

WebChaty is a communication tool for teams who want a channel to communicate frequently with their customers and gather regular feedback on current products. The tool also helps to generate more revenues through cross-selling and upselling. With the help of regular and targeted communication, users can increase their retention and decrease churn. They can also communicate new features and updates. Users can get started for free by providing their basic details and creating an account on the platform. Once logged in, all the details and data can be accessed via a centralized dashboard along with metrics such as total number of users serviced since the creation of the account, new users who were communicated with today, the total number of new users this month, number of banned users, and more. The details of all the visitors can be accessed via simple lists. Other features include Knowledge-base, Extensions, Widget Code, and more. show more

IVCbox pricing: Starts at $25.00. Offers Free-forever plan.

What is IVCbox and how does it work?

IVCbox offers products and solutions for businesses to connect with their customers, which include live chat, video call, and chatbot. To set up Live chat on their websites, users need to sign up for IVCbox and complete the registration after which they integrate the generated code into their websites. Customer conversation history is available on the cloud and can be viewed at a later date. It also allows for some customer management by letting the users maintain customer information such as names, email addresses, phone numbers, etc. Calling agents can also access and fill out the customer information. Video Chat lets users set up a video chat on their websites. The video conversations are also stored and are accessible on the cloud for reviews and analysis. Chatbot offers code-less Chatbot functionality to web pages for 24x7 support. Users can customize the products using various colors to suit the brand identity better. show more

Live800 pricing: Starts at $239.00. Offers Custom plan.

What is Live800 and how does it work?

Live800 is an enterprise-level multichannel live chat service system, which integrates ACD and big data analysis to provide an overall online marketing and service solution, realizing the Internet service platform from instant live chat to enterprise multi-application management and multichannel unified access. With 13 years of experience in the live chat service industry, Live800 continues to serve high-quality international customers, helps you drive product value and enhance customer experience and loyalty. show more

Airy Messenger pricing: Starts at $49.00. Offers Free-forever plan.

What is Airy Messenger and how does it work?

Airy Messenger is live chat software. A Conversational Data Platform to drive sales, improve marketing and provide better service. Airy continuously helps us get more value out of Messenger marketing and service, driving our customer acquisition costs down by 50%.Airy helped us automate and customize all interactions happening via Messenger. show more