Home/Live Chat SoftwareUpdated on: February 6, 2024
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Live Chat Software

A software designed to provide live support to websites by enabling real-time communication between the website and its visitors. This software comes with a host of tools and features that help your agents converse with your visitors efficiently, which ultimately results in increasing your conversion ratio. Some of the standard features of a Live Chat Software are Agent Scheduling, Proactive Chat, Canned Responses, etc.

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ArrowChat - Live Chat Software
77%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

ArrowChat

Add chat and video to your site in minutes
(10 Ratings)

ArrowChat pricing: Starts at $45.00.

What is ArrowChat and how does it work?

ArrowChat lets your users text and video chat with each other. Install chat in minutes on top of any existing website. ArrowChat is a self-hosted live chat software based on PHP script and jQuery. It's running at the bottom of our page.

LinkedChat - Live Chat Software
77%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

LinkedChat

The most effective way to help your customers
(47 Ratings)

LinkedChat pricing: Starts at $9.00.

What is LinkedChat and how does it work?

Live chat with visitors directly from Slack, HipChat and Telegram. No additional software: chat with your customers directly from Slack, HipChat and Telegram. Unlimited agents: you can have as many live chat operators as you want. Available on all devices: refer and stay close to your customers.

iFlyChat - Live Chat Software
77%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

iFlyChat

Perfect chat platform for your community to drive conversion
(5 Ratings)

iFlyChat pricing: Starts at $17.00. Offers Free-forever and Custom plan.

What is iFlyChat and how does it work?

iFlyChat is a product company which aims to develop products/software, helping businesses to reach potential customers and giving them Wings to Fly. These products will be aimed at increasing interactions between users of the website, thereby enhancing user experience. This interaction could occur among different users of a website or between potential customers visiting a website and the website support team. show more

ChatSupport - Live Chat Software
77%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

ChatSupport

Chat, Connect & Convert.
(13 Ratings)

ChatSupport pricing: Starts at $19.00. Offers Free-forever plan.

What is ChatSupport and how does it work?

They believe in real people. Connection is about feeling heard. And even the most advanced chatbot in the world can’t offer your visitors that feeling. For true connection, you need real people ready to reach out and respond, whatever the channel. Real connection needs real people. We provide the platform for free, but it’s up to you to build those connections. There’s no need for payment info or lifelong contracts in our self-service plan. And regardless of the plan you choose, there are no hidden fees and we don't share your data with anyone. show more

Salesforce Chat - Live Chat Software
77%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Salesforce Chat

Connect with customers instantly
(0 Ratings)

Salesforce Chat pricing: Salesforce Chat Offers Custom plan.

What is Salesforce Chat and how does it work?

Salesforce Chat is a powerful tool that allows businesses to connect with their customers in real-time through personalized live chats. The platform is versatile, enabling chat functionality both in-app and online. With multilingual support, businesses can deliver chat services to customers around the globe, regardless of their preferred language. Salesforce Chat is also equipped with AI-powered chatbots, which help to streamline customer support and provide quick responses to routine inquiries. By connecting each live chat with a complete customer profile, agents can gain valuable context that facilitates swift resolution of customer issues. This is further complemented by features such as customer chat sneak peek, keyboard shortcuts, and prewritten messages, all of which enhance agent productivity and efficiency. Moreover, Salesforce Chat simplifies the process of routing chats to the right agents, ensuring that customers are always connected with the most appropriate representative. With its seamless integration with the Salesforce platform, businesses can leverage the full potential of Salesforce Chat to achieve optimal results in customer engagement and satisfaction. show more

ChatBlazer - Live Chat Software
77%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

ChatBlazer

Live chat, instant messaging, and audio and video conferencing
(0 Ratings)

ChatBlazer pricing: Starts at $80.00.

What is ChatBlazer and how does it work?

Chatblazer is an all-in-one instant messaging solution for startups, small businesses, SMEs, and agencies. This Web-Based Instant Messaging Software features a simple UI and is simple to use. Chatblazer is compatible with Desktop, Mobile and delivers end-to-end solutions for Windows, IOS, Android, and MacOS operating systems. Admin Panel, Broadcast, File Upload, and Encryption are all features of Chatblazer Instant Messaging Software. It also helps with Automatic Transcription, Whiteboard Sharing, Widgets Tool, and the production of Slideshows. ChatBlazer is a robust chat application with a user-friendly interface for end users, moderators, administrators, and hosts. ChatBlazer is simple and easy to use, with member linking to existing databases, sign-on, and chat interoperability between desktops and mobile devices, among other features. Due to its patented software technology, ChatBlazer can meet all of their customers' specific chat software requirements and requests. ChatBlazer is compatible with mobile and smart devices, and it is fairly priced to guarantee that it is available to all users. It also includes a long range of integrations, ensuring that it will seamlessly integrate into any software environment. show more

Arena Live Chat - Live Chat Software
76%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Arena Live Chat

Creating live group chat rooms on the website is now easy!
(0 Ratings)

What is Arena Live Chat and how does it work?

Arena Live Chat enables users to create live group chat rooms and talk about their content. One can start this app in minutes. To begin with this, one has to create a live chat room for an event or start a permanent discussion. Next, the user needs to paste the line of code on the website, which takes not more than 45-50 seconds to start the session. With Arena Live Chat, users can chat with their audience and continue talking to them on their website itself, rather than switching to other social media platforms. This app is a powerful live group chat platform that is customizable, and users can choose where they want their chat room to be displayed. In other words, one can easily customize it with their website design without any fuss. This chat system prevents spammers and bans troublesome commenters from revisiting. The software comes with a responsive design and supports all devices. In addition to this, it comes with a well-organized dashboard where one can have complete control of their chat rooms. Moreover, this enterprise-grade platform allows users to develop and grow their customer base. show more

Space - Live Chat Software
75%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Space

Audio Chat for Websites
(0 Ratings)

Space pricing: Space Offers Custom plan.

What is Space and how does it work?

Space software is a platform used to host live audio-only chat directly on your websites. The software offers tools to record chats, townhalls, AMAs, knowledge shares and other live audio chats to create podcasts for your users. Advanced room settings with participant controls such as recording, room limits, audience/speakers and links all in real time. Professionals, Small and Medium companies make use of the software. show more

Heyhi - Live Chat Software
75%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Heyhi

Make your business stand out from the rest with Heyhi
(0 Ratings)

Heyhi pricing: Starts at $29.00. Offers Free-forever plan.

What is Heyhi and how does it work?

Heyhi helps website owners provide 1:1 live sales support to their visitors when the latter needs it the most. Customer support executives can receive and start video calls with website visitors on the go, take care of their objections and offer personalised sales support right in the middle of their website or landing pages alike. For startups, Heyhi is quite a game-changer as the founders get to unleash their true story, keeping it true to the audience, distinguishing themselves from the candidates and inspiring many at the same time. An integrated live chat feature promotes engaging relationships with visitors and clients alike. Heyhi is a completely customisable portal for users to indulge in, website owners can add their own logo, make changes within the call to action buttons, change language and integrate with external CRMs on the go. Data stored within is completely secure, making it easy for users to focus on the business-relevant tasks while the software takes care of the rest. All the live videos made over Heyhi are end to end encrypted. show more

Chatdesk Teams - Live Chat Software
75%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Chatdesk Teams

Analyse support messages with Chatdesk Teams
(4 Ratings)

Chatdesk Teams pricing: Starts at $99.00. Offers Custom plan.

What is Chatdesk Teams and how does it work?

Chatdesk Teams is a comprehensive chat support from Superfans for email, chat, and social media. This tool finds passionate followers of a brand and trains them to respond with the brand’s voice and policies from day one. Chatdesk Teams also handle the required hiring and scheduling. Its machine learning algorithms analyse the previous support messages to create an ever-evolving and on-brand knowledge base. With this tool, tickets get cleared faster and more successfully. It integrates with all platforms including Twitter, Facebook, TikTok, and Instagram without any development work or training. Chatdesk Teams speak brands’ voices automatically. Its dashboard provides real-time reporting of CSAT and revenue generated by the team as well as actionable consumer insights, products, on-site conversions, and more. Chatdesk Teams offer 24/7 coverage, average response time under 90 minutes, moderation of spam and negative comments, automatic ticket prioritisation and tagging, and engagement on social media platforms like Twitter, TikTok, Instagram, etc. It also provides order status, a consistent brand voice on every channel, returns and exchanges. show more

Median CoBrowse - Live Chat Software
75%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Median CoBrowse

CoBrowse Screen Share Software
(2 Ratings)

Median CoBrowse pricing: Lifetime deal starts at $59

What is Median CoBrowse and how does it work?

Cobrowsing software for support teams. Go from chat to screen share with the click of a button. Cobrowse screen share software with 12+ integrations.

Helpello - Live Chat Software
75%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Helpello

Build a FAQ, get a Chatbot
(0 Ratings)

Helpello pricing: Starts at $15.00. Offers Custom plan.

What is Helpello and how does it work?

Helpello improves the customer's self-support experience, using knowledge to turn on website visitors into customers, and customers into happy customers. It provides super-powered, 24/7 customer assistant. It is integrated with popular tools like shopify, woocommerce, wordpress and tawk.to.

Hiver - Live Chat Software
74%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Hiver

Build chatbots rapidly and effortlessly with no coding
(0 Ratings)

Hiver pricing: Starts at $25.0. Offers Free-forever and Custom plan.

What is Hiver and how does it work?

Hiver is a no-code conversational chatbot for actual leads. The software is very efficient and allows users to close more sales in less time. Users may modify their bots by customising welcoming messages, agent data, and colours by selecting templates from a variety of the most popular chat scripts. Furthermore, consumers may either do it themselves or with the help of the software to integrate everything. The conversational bots and forms function on all sorts of web pages, and the software runs seamlessly. It also features an automated lead verification feature, so users won't have to worry about heavy traffic or fraudulent leads since Hiver validates prospects in real-time. It also broadens its reach by sending periodic follow emails to high-quality prospects. As a consequence, users may monitor and improve their efforts, as well as access a data-driven analytical dashboard for better understanding. Additionally, native connectivity with users' favourite tools such as Slack, Mailchimp, WordPress, and others is simple. show more

Qonvo - Live Chat Software
74%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Qonvo

Turn Visitors into Potential Customers
(0 Ratings)

Qonvo pricing: Starts at $79.00. Offers Free-forever and Custom plan.

What is Qonvo and how does it work?

Qonvo is a live chat tool that allows businesses to have a conversation with every site visitor. It leverages the power of conversations to persuade and engage users in a meaningful way. The best part is that the Qonvo automated assistants can provide 24/7 support without a manual person handling it. Simply setup automation rules and teach the tool relevant skills to let users find what they want. Businesses can customise the chat window using their own branding and converse with users through text, images, structured cards, and embed files. Multiple team members can easily chat with a customer without sounding abrupt. This is made easier through the service desk which allows support executives to chat with customers in an user-friendly interface. Qonvo also supports conversations on mobile apps, making it easier for businesses to deploy it everywhere for their users expect chat support. show more

Feederloop - Live Chat Software
74%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Feederloop

Rapid Video Chat and Screen Sharing Software
(0 Ratings)

Feederloop pricing: Starts at $15.00.

What is Feederloop and how does it work?

Feederloop, a web technology company, offers solutions that enable businesses to improve their customer service and sales performance. Their suite of tools includes live video calls, co-browsing, and session replays that can be integrated into a company's website. By adding these features, companies can create engaging and interactive experiences for their customers, allowing them to better understand their needs and provide customized solutions. The live video call feature allows customers to interact with company representatives in real-time, while co-browsing enables agents to navigate the customer's website with them. Session replays provide insights into customer behavior and allow companies to identify areas where they can improve their service. These features ultimately help businesses to increase customer satisfaction and drive sales, by enhancing the overall customer experience. show more

Chatango - Live Chat Software
74%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Chatango

Live group chat for websites
(0 Ratings)

Chatango pricing: Chatango Offers Free-forever plan.

What is Chatango and how does it work?

Chatango offers a comprehensive solution for online conversations, enabling professionals to communicate in real time. With its reliable performance and its highly customizable features, Chatango is quickly becoming a go-to platform for professional conversations. For businesses looking to manage discussions with customers or within their own team, Chatango’s different form factors provide an ideal fit. Box format enables content to be advantageously placed on websites, while Tab or Ticker formats give a sleek presence wherever conversation needs to take place. The options are available also mean restricted administrative control can easily be implemented - allowing organizations to keep large groups readable via user rate limit messages. What makes Chatango a great tool is that it is always secure and reliable – perfect for handling any spike in traffic that may come from breaking news events. Because of its ease of use and flexibility, Chatango presents users with an efficient solution regardless of the project at hand. The impressive performance offered by this communication platform makes Chatango the ideal choice for professionals wishing for a fast and effective way to engage in real-time conversations across all devices and platforms. With unbeatable performance, complete customizability, built-in security features, and available in multiple format types Chatango provides the perfect solution for online dialogue. show more

TalkLift - Live Chat Software
74%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

TalkLift

all-in-one solution for sales conversions
(0 Ratings)

TalkLift pricing: Starts at $29.00. Offers Custom plan.

What is TalkLift and how does it work?

TalkLift helps you better engage with consumers so you can convert more leads into sales. TalkLift collects the details of customers every time they interact with your business, so you can follow up on the leads. You can also use TalkLift’s chatbot to automate interactions with your customers and ensure you are always available to engage with them, even outside of normal business hours. TalkLift helps you segment your customers according to their preferences, habits, and behavior so you can send them more relevant marketing communications. It allows you to set reminders so you remember to follow up on leads. You can also use the software to run surveys and collect data on social media, which you can then use to help improve your communications and product. In terms of better and more efficient communication with customers, you can send bulk marketing campaigns messages through Facebook Messenger and SMS. show more

Chatlr - Live Chat Software
71%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Chatlr

Connect with people easily
(0 Ratings)

Chatlr pricing: Starts at $14.99.

What is Chatlr and how does it work?

chatlr.co – the most efficient and convenient solution for businesses seeking to take their customer service to the next level! As a company that values efficiency and convenience, will be happy to know that chatlr.co provides 1-on-1 chats with customers in real time, maximizing engagement and boosting responsiveness. chatlr.co is 100% intuitive and works on a variety of platforms, such as websites, mobile apps, or externally via emailing notifications. The customer can customize the chat rooms so that it can match the brand’s theme or aesthetic, adding an extra layer of personalization. The customer can even keep track of all conversations in one central place which makes organizing and managing easy! In addition, access to detailed analytics enables to make data backed decisions on how best to improve response times and acceleration. show more

Foore - Live Chat Software
70%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Foore

A Simple Customer Messaging and Engagement Platform
(0 Ratings)

Foore pricing: Starts at $8.00. Offers Free-forever plan.

What is Foore and how does it work?

Foore software is a platform used to manage and automate all your conversations with your customers in one place. Engage customers with automating conversations via chatbot. Send SMS sending tool to boost your retention. The advanced backup receptionist feature used to book appointments. Collaborate and measure the performance via Dashboard. It integrates with MailChimp, Zapier, and more. Small, Medium and Large companies make use of the software. show more

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Pricing Insights for Live Chat Software

List of Live Chat Software

PRODUCT NAME SW SCORE (OUT OF 100) AGGREGATED RATINGS (OUT OF 5)
ArrowChat 77 3.7
LinkedChat 77 4.3
iFlyChat 77 5
ChatSupport 77 4.7
Salesforce Chat 77 NA
ChatBlazer 77 NA
Arena Live Chat 76 NA
Space 75 NA
Heyhi 75 NA
Chatdesk Teams 75 5

Buyer's Guide on Live Chat Software

A live chat software has become one of the essential tools for any business website now. And with the increasing number of chat software providers, it becomes a tough task to choose the best software for your business. Here is your 4-point cheat sheet which might help you decide the best software for your business:

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Download white papers and ebooks on Live Chat Software View All Downloads

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5 Tips for Live Chat Agent Success This ebook is a short checklist to help agents provide superior service with live chat. Filled with practical and... read more
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by Livechat100 by Livechat100
How to Hire Your Live Chat Dream Team Many factors make up a great live chat support channel, but one thing is obvious—excellent customer service doesn’t... read more
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by Livechat100 by Livechat100
Improving Your Live Chat Productivity & Service Quality: A Supervisor's Guide The most successful live chat teams are constantly striving towards continuous improvement. This eBook contains all of... read more
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by SnapEngage by SnapEngage
How to Measurably Boost Sales with Live Chat The key to increasing sales with live chat is engaging your website visitors with impeccable timing, targeted questions... read more
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