Home/Inbound Call Tracking SoftwareUpdated on: February 6, 2024
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Inbound Call Tracking Software

Inbound call tracking allows businesses and marketers to gain a deep insight into which sources are generating the most calls. You need to be tracking your inbound calls, in case your business frequently connects with the customer over phone calls. With an inbound call tracking software, you can manage phone numbers, track calls and record phone conversations. Detailed analytics and real-time data regarding call traffic allows you to optimize your caller's experience and improve your campaigns. Some inbound call tracking software allow calls to be automatically forwarded to the most optimal target. They can also be integrated with your CRM software to efficiently track leads.

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TrackBiz - Inbound Call Tracking Software

TrackBiz

Call Tracking And Analyticts
(1 Ratings)

TrackBiz pricing: Starts at $2.50.

What is TrackBiz and how does it work?

Choose a virtual phone number (local or toll-free) by favorite area and point this number to existing call center or mobile number. Track user inbound and outbound calls. Choose user source phone number and make a call or send a message to a single destination or a bulk of destinations.Graphs and reports which will help user track user best sources. show more

WildJar - Inbound Call Tracking Software

WildJar

A Call Tracking software
(3 Ratings)

WildJar pricing: WildJar Offers Custom plan.

What is WildJar and how does it work?

WildJar software is a platform used to attribute, automate and optimize inbound phone leads. The software offers tools to record phone leads and custom tags to report on call conversions. Attribute the visitors digital journey with the exact keywords that triggered the customers search behavior. Integrate into reporting tools to measure the ROI on marketing and ad spend. It integrations with Zapier. show more

Jet Interactive - Inbound Call Tracking Software

Jet Interactive

A platform for business cloud
(5 Ratings)

Jet Interactive pricing: Starts at $5.00.

What is Jet Interactive and how does it work?

Jet Interactive software is a cloud-based platform for managing inbound calls, commercial telephone systems, and mobile services. To centralize the control of all your mobile services, the software includes capabilities for dragging and dropping setups. You can manage call queues, IVRs, recording, ring groups, and geographic routing in seconds with Jet Interactive. You may create reports to track employee and customer performance across call centers, departments, and mobile devices. You get to design your own phone system for your company. It is app-driven and has agent-desktop handsets. Inbound and outbound calls are recorded, and all customer SMS messages are visible. All of your telecommunications can be centralized on a single platform. On one platform, you can manage all of your inbound and outbound calls, as well as all of your mobile numbers. With its comprehensive call monitoring feature, you may segment your callers by first-time callers vs returning callers, call minutes vs total calls, keywords vs media type, and so on. You also get complete marketing analytics, as well as Google Analytics and Adwords integration. show more

Analytic Call Tracking - Inbound Call Tracking Software

Analytic Call Tracking

Hosted Call Tracking Service
(2 Ratings)

Analytic Call Tracking pricing: Starts at $99.00.

What is Analytic Call Tracking and how does it work?

Analytic Call Tracking is a hosted call tracking service built for businesses and agencies. With Analytic Call Tracking can make more money by identifying the marketing channels that make your phone ring. It also have the flexibility to assign phone numbers to each marketing channel like Youtube, Google Places, Facebook, etc. show more

Call Sumo - Inbound Call Tracking Software

Call Sumo

Transmission Intelligence & Analytics Software
(1 Ratings)

Call Sumo pricing: Call Sumo Offers Custom plan.

What is Call Sumo and how does it work?

CallSumo helps businesses that depend on customer phone calls get and retain more customers. It easily identify opportunities for improvement in marketing and customer interactions by pairing the best of Machine Learning with Human Insights. Business and marketing interactions can be complex.

Ringba - Inbound Call Tracking Software

Ringba

Enter the future of call tracking and routing with Ringba
(92 Ratings)

Ringba pricing: Starts at $99.00. Offers Free-forever and Custom plan.

What is Ringba and how does it work?

A call tracking and analytics platform, Ringba lets its users manage their call flow and optimise business performance with the help of real-time reporting and analyses in an efficient manner. This inbound call tracking platform caters excellently to the needs of marketers, brands and pay-per-calls as per their business habits. Ringba offers a number of useful functionalities like call tracking, interactive voice response, ring tree, among others, all of which come together facilitating meaningful outcomes. Its on-demand global access allows users to connect and interact with customers across 60 countries. Further, with intelligent call routing, Ringba yields the maximum calling average through multiple advertising channels in real-time. Its futuristic analytical technology helps users extract meaningful information from the available data and create seamless services accordingly. Also, the Real-time call management and reporting facility provided through Ringba’s cutting edge technology lets users group, filter, sort and export their data in an instant and without limits. Furthermore, appropriate consumer insights enable users to personalise and optimise their services as per clients needs. show more

CallAction - Inbound Call Tracking Software

CallAction

Capture 100% accurate leads with CallAction
(23 Ratings)

CallAction pricing: Starts at $139.00. Offers Custom plan.

What is CallAction and how does it work?

CallAction is an intelligent sales and marketing automation software that helps organisations to grow their business. The sales and marketing teams of several B2B companies use this software to automate calls, texts and emails. CallAction provides a “text for info” system with which users can generate leads by capturing text leads in an instant. Furthermore, the software’s call capture system is capable of generating leads from phone calls(inbound). CallAction also offers a secondary lead generation opportunity to the teams with real-time data append intelligence. The best part is that with the software’s MMS text, ringless voice messages and email, users can engage target leads appropriately. Also, CallAction features a scalable and authentic automation system, using which sales and marketing teams of B2B companies can nurture their databases. This automation software uses different communication channels to make the lead generation process simpler. Furthermore, an excellent dashboard helps users to view call tracking analytics, team-based KPIs and marketing ROI. show more

Retreaver - Inbound Call Tracking Software

Retreaver

Call Tracking For Inbound Calls
(51 Ratings)

Retreaver pricing: Starts at $25.00.

What is Retreaver and how does it work?

Retreaver's inbound call tracking analyzes leads to drive higher conversions. Provide your buyer’s agents with caller context, history, and qualifying information before connecting the call. Tag your calls with contact, ad, campaign, context, location, segment and other important information. Automatically. Post each call and call outcome automatically to your client’s favorite reporting tools in real-time. Match leads to agents most capable of converting the sale based on stats, segments, offers, or any other data attribute. show more

KeyMetric Call Tracking & Analytics - Inbound Call Tracking Software

KeyMetric Call Tracking & Analytics

Know right away which marketing campaigns are making your phone ring
(15 Ratings)

KeyMetric Call Tracking & Analytics pricing: Starts at $19.00.

What is KeyMetric Call Tracking & Analytics and how does it work?

Key Metric Call Tracking & Analytics is a call tracking and analytics platform that assists you in increasing the number of people who engage with your content, generate more leads, and expand your business. It provides you quick, easy access to the data you need to improve your sales, marketing, and lead generation. The platform offers customer engagement predictions, call attribution, and on-demand call analytics, that simplify your marketing choices. With Key Metric, you can determine which channels, campaigns, and keywords are responsible for the highest number of phone calls, interactions, and conversions for the growth of your business. You can determine which kind of advertising are worthwhile to invest in and increase your marketing budgets for campaigns and keywords that have a high return on investment. The platform improves your customer engagement, conversion rates, and sales with intelligent paid search keyword buys, call attribution data, ad placements, and fine-tune and optimized campaigns. Additionally, the call monitoring data from KeyMetric can be linked with almost any 3rd-party technology in your marketing stack. show more

WhatConverts - Inbound Call Tracking Software

WhatConverts

Built by marketers, for marketers
(91 Ratings)

WhatConverts pricing: Starts at $30.00.

What is WhatConverts and how does it work?

WhatConverts is an amazing lead tracking software for marketers and agencies alike. There is more to it than just a call tracking system, a tool to help with reporting. This software helps users (marketers, franchises, agencies and small businesses) to manage their business better. Along with these, WhatConverts is functional for a variety of industries like travel and tourism, dental, finance, education, and more. Being an amazing lead tracking tool, features like real-time call tracking, form tracking, chat tracking and e-commerce are also available within. With the available lead management feature, marketers can easily search and filter leads. In addition to that, users also have the liberty to remove junk leads as per need. Apart from this, marketers can also monitor leads that deliver the most ROI and share it with the CRM team within seconds. Finally, strong analytics and great insights are made available by WhatConverts, helping agencies or individual marketers to evaluate their prescheduled strategies and leads periodically. show more

Phonexa - Inbound Call Tracking Software

Phonexa

Make smart optimizations and increase ROI with Phonexa
(39 Ratings)

Phonexa pricing: Starts at $99.00. Offers Free-forever plan.

What is Phonexa and how does it work?

Phonexa is a call tracking solution that delivers a thorough insight into marketing campaigns, thus allowing the user to make smart optimizations and increase the ROI. The software comes with scores of features such as tracking, lead distribution, email marketing, accounting features, predictive modeling and more. The analytics present here analyzes the effects of the campaign optimizations and keeps track of customer behavior using the data and statistics. Phonexa also enables users to boost their ROI as it provides them with detailed inbound call analytics and other useful metrics. This fully integrative call platform aims to deliver top analytics, advanced marketing automation, API integrations, effective voice responses, etc., which widely help to boost sales and revitalize multi-channel campaigns for businesses. Besides, it allows businesses to expand their revenue margins, distribute their leads to buyers using the multi-tier Ping Tree available in this software. One can experience seamless onboarding experience, nurture their customers by automating their email marketing processes and stay updated on various engagements in real-time. Phonexa has special accounting features, which allow one to eliminate manual work, allocate time to operations, and run a confident accounting team successfully. One can get a good visual analytics solution for their web and call leads with Phonexa. show more

TeleCapture - Inbound Call Tracking Software

TeleCapture

Effortless Call Tracking Software
(6 Ratings)

TeleCapture pricing: Starts at $5.99.

What is TeleCapture and how does it work?

Call tracking gives which marketing materials are in leading to those phone calls it grow the business by offering the features like Toll-Free numbers, Local numbers, Real-Time reports, Helpful Graph, Email reports, Call recording and much more. It can manage small and medium businesses.

Clixtell Call Tracking - Inbound Call Tracking Software

Clixtell Call Tracking

Dedicated Call Tracking Software for Businesses
(28 Ratings)

Clixtell Call Tracking pricing: Starts at $8.00.

What is Clixtell Call Tracking and how does it work?

Clixtell is a call tracking tool that comes with intuitive features such as measuring call tracking, conversion intelligence, detailed click and call reports, live dashboard, dynamic phone insertion, and more. With the call attribution feature, the tool reveals specific keywords and campaigns that result in more calls and conversions. Users can seamlessly measure phone calls from various marketing channels while accessing the recordings of entire customer journeys. Call analytics then constantly showcases the performance of all campaigns. Users can choose from a list of thousands of local and toll-free numbers to make calls for maximum possible reach and answer-rates. Other products include Click Fraud Protection that protects the PPC campaigns of digital marketers against click fraud from competitors, bots, and click-farms through an automated system. This includes support for both Google and Bing advertisements in the form of detailed reports that users can present to their advertisers as proof of invalid clicks. show more

CallView 360 - Inbound Call Tracking Software

CallView 360

Call Tracking Made Simple
(7 Ratings)

CallView 360 pricing: CallView 360 Offers Custom plan.

What is CallView 360 and how does it work?

CallView 360 is a tracking and analytics software system of Dial800’s with algorithms and analytical tools to track and record incoming calls. Determine the source of any call, whether offline or online to drive the business to your company. Track your ROI of your marketing campaigns to measure the metrics for any business. Train your employees with Call Recording and listen to the calls with a dashboard. Small, Medium and Large companies make use of the software. show more

800.com - Inbound Call Tracking Software

800.com

Increase your worldwide sales by getting a toll-free number
(130 Ratings)

800.com pricing: Starts at $19.00.

What is 800.com and how does it work?

800.com is a toll-free number service provider platform that enables you to improve and simplify the way your firm communicates by offering smart communication features and KPIs. It provides savvy business tools and virtual toll-free numbers to enhance your customer service abilities, and improve your marketing efforts. With 800.com, you can find, purchase, and activate your one-of-a-kind toll-free phone number. You can forward all calls to your 800 number to your mobile phone. As the receiving line for a forwarded call, you can use your cell phone, landline, work phone, or any other number you like. With the platform’s call blocking function, you can block known spammers, eliminate interruptions, and free up your time. You can also ascertain that all information entered is saved with each phone number. 800.com’s caller ID, both incoming and outgoing, allows you to tailor your call functionality and all of your essential voicemails will be delivered to your mailbox. Additionally, you can examine and download all of your calls and faxes by phone number or date range and record their data. show more

CallTrackingMetrics - Inbound Call Tracking Software

CallTrackingMetrics

Consolidated Tool for Call Tracking and Analysis
(687 Ratings)

CallTrackingMetrics pricing: Starts at $36.00. Offers Custom plan.

What is CallTrackingMetrics and how does it work?

CallTrackingMetrics is a consolidated tool for call tracking and analysis, and it provides contact center solutions to organizations. It is an omnichannel tracking and analytics tool to track which of their campaigns are generating responses, by using keywords-level marketing attribution. It can also remotely manage all communication channels on one platform, which is highly customizable and intelligently automated to be scalable as per demand. The tool identifies the trends in the conversations and automates actions based on the words spoken by customers to provide a faster and personalized service. Employees can route the communications to any team members using smart rules that boosts the agent’s productivity. Organizations can customize their solutions using the custom API, custom pricing, and HIPAA, GDPR, CCPA, and PCI compliant tools. Real-time data analysis equips the user to analyze the important factors about employee productivity and campaign performance, and make crucial business decisions. CallTrackingMetrics can also be integrated with other tools such as Facebook Messenger, Google Ads, Microsoft Advertising, and much more. show more

DialogTech - Inbound Call Tracking Software

DialogTech

A leading platform for tracking Inbound Calls
(397 Ratings)

DialogTech pricing: DialogTech Offers Custom plan.

What is DialogTech and how does it work?

DialogTech is an incoming call tracking software that eliminates the black hole that inbound calls generated in determining genuine marketing performance in today's mobile-first environment. As marketers face increasing pressure to generate not only leads but also revenue, DialogTech's platform provides them with the call attribution data they need to invest safely in call-generating initiatives, as well as the conversion technology they need to turn callers into customers. Invoca's active conversation intelligence platform helps revenue teams to create better buying experiences, attract more leads, and boost revenue, from marketing to sales and eCommerce to CX. Invoca helps marketers assess and optimize performance by providing real-time call attribution and intelligence. Brands and agencies rely on Invoca to track, analyze, and optimize phone call conversions. Furthermore, DialogTech offers API integration. Users must first generate API keys on the Access Key Manager in order to utilize the API. Once produced, these keys can be used to interact with and get data from the DialogTech platform in a variety of ways. show more

CallRail - Inbound Call Tracking Software

CallRail

A smart way to drive quality leads
(1,561 Ratings)

CallRail pricing: Starts at $45.00.

What is CallRail and how does it work?

CallRail is a call tracking and marketing analytics software for those businesses that rely on new customers, quality phone calls and leads, for growth. The software includes a call tracking feature that allows users to keep track of a variety of online activities like PPC ads, social media posts, emails and keywords. It also helps businesses to gain access to the name, location and number of each lead. Also, with the lead centre feature, CallRail helps businesses to message, call and monitor all of their contacts in one place. Conversation intelligence is another feature of the software that allows users to automate call transcriptions with its AI-powered analysis. Moreover, businesses can even track web form submissions along with phone calls. CallRail also offers real-time insights that businesses need to boost growth. The areas of these insights range from ads, campaigns to keywords. At last, the software also comes equipped with a variety of tools, from customer communications to marketing analytics, that helps users to close more deals. show more

Ringostat - Inbound Call Tracking Software

Ringostat

Platform to boost your marketing and sales
(59 Ratings)

Ringostat pricing: Starts at $39.00.

What is Ringostat and how does it work?

Ringostat is a dedicated call tracking application employed by businesses of varying sizes to optimize their sales strategies. Ringostat does not just assist in taking calls, the application also supports by finding new leads. With the software, companies are able to increase lead conversion and their revenue from a single platform. When customers call a business’ hotline, they expect to speak with a representative. And while sales representatives are on the phone with customers, Ringback stores data from the call into the system. show more

PhoneWagon - Inbound Call Tracking Software

PhoneWagon

Call Tracking Software
(120 Ratings)

PhoneWagon pricing: Starts at $39.00.

What is PhoneWagon and how does it work?

PhoneWagon is the top-rated call tracking software. Create local and toll-free static or dynamic numbers in seconds. Simply add just one snippet of code to your website. Keyword-level tracking helps you see exactly which campaigns are driving high-quality phone calls. Beautiful reports help you determine exactly what traffic sources delivered the most leads and revenue. Get deep insight into each phone call to optimize your campaigns for more quality callers that turn into paying customers. show more

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List of Inbound Call Tracking Software

PRODUCT NAME AGGREGATED RATINGS (OUT OF 5)
TrackBiz 5
WildJar 5
Jet Interactive 5
Analytic Call Tracking 5
Call Sumo 5
Ringba 5
CallAction 4.9
Retreaver 4.9
KeyMetric Call Tracking & Analytics 4.9
WhatConverts 4.8

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