Browse Software
+ List Your Product
Loading...

About GetFeedback

GetFeedback is a valuable tool for companies to capture the feedback of their customers at every step of the customer journey. This helps organisations take action according to critical feedbacks received and introduce necessary changes to improve customer satisfaction. One of the best features of GetFeedback is the provision to be implemented across multiple channels, such as marketing and relationship management. The tool also allows all customer responses to be fed into Salesforce. Users can hence have a central repository of actionable data. This data can then be actively used to create better workflows and event triggers so that potential issues can be handled on time. The dashboard feature makes it even easier to capture a bird’s eye view of the survey results and spot future trends.

Screenshots & Videos

GetFeedback screenshot
GetFeedback screenshot
GetFeedback screenshot
Video Thumbnail
Video Thumbnail
Video Thumbnail

Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More
    98%
  • Reviews
    88%
  • Momentum
    60%
  • Popularity
    77%

Platforms Supported

  • Browser Based (Cloud)

Organization Types Supported

  • All (Small, Medium, Large)
  • Freelancers

API Support

  • Available

Modes of Support

  • Business Hours, Online

GetFeedback Awards

GetFeedback Features

Survey/ User Feedback Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More
    98%

Skip Logic

It hides the irrelevant pages or questions based on previous responses.

Survey Templates

Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time.

Support Audio / Images / Video

Includes audio/ video/ images into the survey questionnaires to make it interactive

Site Intercept Survey

Captures value from your website visitors with targeted, engaging messages

Question Library

Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys

Question Branching

Allows respondents to screen questions and give answer to the relevant questions only

Online Survey

Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts

Multiple Question Types

These question patterns are aimed at collecting statistical data from the respondents with accuracy

Mobile Survey

A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go

Kiosk Survey

This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad

Embeddable Survey

It enables you to directly include your surveys on your own website

Email Distribution

This feature lets you send a custom email invitation for the survey to the respondents

Data Analysis Tools

Analyze feedbacks collected from both structured and unstructured sources in real-time

Custom Survey URLs

Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link

360 Degree Feedback

Captures and centralizes a holistic feedback of the target audience that helps in making business decisions.

Phone Survey

It enables you to run your survey over telephones

Offline Response Collection

This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet

GetFeedback Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

Screenshots of Vendor Pricing Page

Pricing screenshot
Disclaimer: The pricing details were last updated on 03/12/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about GetFeedback Pricing.

GetFeedback Alternatives

View All GetFeedback Alternatives

GetFeedback Reviews

User Rating

4.6/5 (Based on 392 Ratings)

Ratings Distribution

  • Excellent

    74%
  • Very Good

    22.2%
  • Average

    3.1%
  • Poor

    0.3%
  • Terrible

    0.5%

Do You Use GetFeedback?

Write a Review

GetFeedback User Reviews

Videos on GetFeedback

GetFeedback Screenshots

GetFeedback FAQs

What is GetFeedback used for?

GetFeedback is Survey/ User Feedback Software. GetFeedback offers the following functionalities:

  • Skip Logic
  • Survey Templates
  • Support Audio / Images / Video
  • Site Intercept Survey
  • Question Library
  • Question Branching
  • Online Survey
  • Multiple Question Types
  • Mobile Survey
  • Kiosk Survey
  • Embeddable Survey
  • Email Distribution
  • Data Analysis Tools
  • Custom Survey URLs
  • 360 Degree Feedback

Learn more about GetFeedback features.

What are the top alternatives for GetFeedback?

Does GetFeedback provide API?

Yes, GetFeedback provides API.

GetFeedback Contact

Vendor Details

San Francisco, CA Founded : 2013

Contact Details

+1 (415)-942-5981

https://www.getfeedback.com/

Social Media Handles

Customers

Mercari
Honeywell
Toyota
Carrefour
Headspace

GetFeedback Integrations

Disclaimer

This research is curated from diverse authoritative sources; feel free to share your feedback at feedback@saasworthy.com

We understand SaaS better

SaaSworthy helps stakeholders choose the right SaaS platform based on detailed product information, unbiased reviews, SW score and recommendations from the active community.

icon

Buyers

Looking for the right SaaS

We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.

icon

Makers

Want more customers?

Our experts will research about your product and list it on SaaSworthy for FREE.

Get Listed